Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens ExpressReviews of replacementlensexpress.com

Vision & Hearing

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4.6

Excellent

Based on 571 reviews

Replacement Lens Express4.6

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Replacement Lens Express

As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!

Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: replacementlensexpress.com
Website: replacementlensexpress.com
Category: Vision & Hearing
Listed on Folks Told: 2026

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Replacement Lens Express reviews

571 approved reviews, newest moderated first

Kat
Jul 7, 2025
EXCELLENT SERVICE…
I ordered my frames and I was kept informed of the progress. It was very fast from order to receiving. This is the second time I have ordered frames from Replacement Lens.
Reply from Replacement Lens ExpressJul 8, 2025
Hi Kat Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your frame. I appreciate that you continue to choose RLE for your eyeglass frame. I look forward to seeing you again soon and hope that you have a wonderful summer. Sincerely, Jennifer
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Renee W.
Jul 5, 2025
Excellent Company!
Excellent company!! Quality lenses and quality Customer Service..ALWAYS! I have had many replacement lenses done by RLE through the years, and I am always pleased. If ever there is a problem, they work with you. Communication is the key if you have never ordered lenses online before. I have ordered for 20 or more years. I had a problem with only one company before finding RLE. But after finding RLE, they have been my go-to company because Jennifer REALLY is eager to please and help with ANY question! I always order several pairs at a time, due to cost savings and not buying new frames. Their email communication is great and glasses come back quickly.
Reply from Replacement Lens ExpressJul 8, 2025
Hi Renee, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. I appreciate that you continue to choose RLE for your prescription eyeglass lenses. It was such a pleasure to work with you again and I look forward to seeing you again soon. Sincerely, Jennifer
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Amr A.
Jul 5, 2025
Outstanding Lens Replacement Service
I couldn’t be happier with my experience! From start to finish, the process was seamless and professional. The team explained everything clearly, and the replacement was done quickly without compromising on quality. My vision is now crystal clear, and the difference is truly life-changing. Excellent customer service, skilled professionals, and great value for money. Highly recommended to anyone considering lens replacement!
Reply from Replacement Lens ExpressJul 8, 2025
Hi Amr, Thank you for taking the time to leave us such a through and wonderful review. I am thrilled to hear that you love your new lenses. I appreciate It was such a pleasure to work with you. I hope you have a wonderful summer and look forward to seeing you again soon. Sincerely, Jennifer
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Chris B.
Jun 24, 2025
Great product, price, and speed
Great service and faster-than-promised turnaround, as usual.
Reply from Replacement Lens ExpressJun 24, 2025
Hello Chris, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new sunglass lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
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Jeffery P.
Jun 15, 2025
The glasses are perfect
The glasses are perfect! It took a while to get the frames then make the lenses but well worth the wait.
Reply from Replacement Lens ExpressJun 16, 2025
Hello Jeffery Thank you for taking the time to leave us such a wonderful review of your order with RLE. I am thrilled to hear that you are happy with your new frame and lenses. I look forward to working with you again soon. Sincerely, Jennifer
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Judy
Jun 15, 2025
Great glasses
My new glasses are fine. I was disappointed that it took a month to receive them.
Reply from Replacement Lens ExpressJun 16, 2025
Hello Judy, Thank you for taking the time to leave us your review of your recent purchase with us. I am happy to hear that your new lenses meet your expectations. I will make sure to work with our lab technicians to see how we can improve on our processing times so that our customers are not waiting longer than expected to make the custom prescription lenses. I truly appreciate you providing this feedback as we always want to improve on customer service and processing times. Thank you again, and I hope you have a wonderful summer. Sincerely, Jennifer
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William
Jun 8, 2025
I buy a new set of lenses every year…
I buy a new set of lenses every year from RLE. I'm never disappointed!
Reply from Replacement Lens ExpressJun 9, 2025
Hello William Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
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Happy C.
Jun 5, 2025
Better than Lens?????
took about a week from sending and returning. Pricing is fair. I initially took the frames to Lensxxxxxxx and those clowns said they could not makes lenses for it because "Frame had a small blemish on it" Ridiculous I will never buy glasses or lenses from Lensxxxxx for trying to forcing a upsell for a set of frames to me. Satisfied with my lenses I will do it again when needed. Thanks Replacement lens express
Reply from Replacement Lens ExpressJun 5, 2025
Hello Happy Camper, Thank you for taking the time to leave us such a wonderful review of your first order with RLE. I am thrilled to hear that you are happy with your new lenses and your entire experience. I look forward to working with you again soon. Sincerely, Jennifer
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