Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Ken A.
When I ordered my replacement lens it took more than a week to get any response. Once I received the instructions for the order things went very well
Reply from Replacement Lens ExpressDec 10, 2024
HI Ken, Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. We apologize for the delay you encountered when ordering and I will work on improving our response times while away. Happy Holidays Jennifer
Richard Hamburg M.
The prescription is perfect
Reply from Replacement Lens ExpressDec 10, 2024
HI Richard, Thank you for taking the time to leave us such a fantastic review. We are thrilled to hear that you love your new lenses. We look forward to seeing your again soon. We hope you have a wonderful and safe holiday season. Sincerely, Jennifer
Terry M.
Wow....great service and fast delivery. A rep called to confirm my order and clarify intended use to make certain my order was processed correctly. Very impressed. This will be my go-to for replacement lens!
Reply from Replacement Lens ExpressDec 9, 2024
HI Terry, Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. We are thrilled to hear that you love your new prescription lenses. We look forward to seeing you again soon. Happy Holidays, Jennifer
customer
Everything went easily and arrived quickly!
Reply from Replacement Lens ExpressDec 2, 2024
HI Birgitt Thank you for taking the time to leave us such a wonderful review of your recent order. We are thrilled to hear that you have received the new frame. We appreciate that you chose to shop with RLE and we look forward to seeing you again soon. Happy Holidays! Jennifer
John B.
Great job, RLE. Love the new sunglasses lens. Couldn’t be happier! Thanks
Reply from Replacement Lens ExpressNov 25, 2024
HI John, Thank you for taking the time to leave us such a wonderful review. We appreciate that you chose RLE for your new sunglasses lenses. We look forward to seeing you again soon! Happy Holidays, Jennifer
Guilford, C.
Very fast service. High quality lens cut, perfect application of presciption.
Reply from Replacement Lens ExpressNov 16, 2024
Hello, Thank you very much for leaving us such a fantastic review of your recent order with us. We are thrilled to hear that you are happy with our services and your new prescription lenses. We look forward to seeing you again. Happy Holiday! Jennifer
Stan T.
Quick turnaround So far the quality seems great
Reply from Replacement Lens ExpressNov 11, 2024
HI Stan, Thank you very much for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you are happy with your new lenses. We look forward to seeing you again soon. Take care and happy Holidays! Sincerely, Jennifer
keith T.
Always fast service
Reply from Replacement Lens ExpressNov 5, 2024
HI Keith, Thank you so much for your kind rating of our services. We appreciate that you continue to choose RLE for your fashion eyewear needs! I look forward to seeing you again soon. Sincerely, Jennifer
