Excellent
Based on 74 reviews
ReverseMortgages.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NMLS #1313859
ReverseMortgages.com (reversemortgages.com) has 74 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
74 approved reviews, newest moderated first
Deb K.
The reverse mortgage process was a lengthy process. Without the knowledge, help and understanding of our Loan Officer, Lois Martin, I don't feel the final process would of been obtainable. "Hats Off" to Lois!
Reply from ReverseMortgages.comFeb 4, 2016
Thank you so very much for your review! We are glad she was as helpful as she was, and that she surprised you with her extensive knowledge of the reverse mortgage process.
Thomas R. M.
Although I started my search with a couple of other companies, when I first spoke with Jeff Bailey, I knew that Jeff was very sincere and he made me feel very comfortable that this process might take time but we would works thru the process until completed. I think my circumstances my be a little more difficult than most, however Jeff has worked thru one issue at a time in the most pleasant and respectful manner, all the time giving me encouragement that we will complete the project to my satisfaction.
Reply from ReverseMortgages.comJan 28, 2016
Thank you so much for the review! Jeff is an extremely valuable member of our team, and we're so glad he could be such a big help to you.
Dennis P.
I had called another company before I called yours. They took two days to call back and then said they couldn't help me. Your company called back within a short time. Started to say they wouldn't be able to help, but said to wait a minute while they took another look. It was decided that I could probably do it and now I am in the final stages of securing my reverse mortgage. Thanks for going the extra step.
Reply from ReverseMortgages.comJan 28, 2016
We are glad that we could be of service to help you, it's our job. We hope you were able to successfully secure your reverse mortgage, and we're glad that you chose us in your search for a provider.
Laura S.
This company is dishonest
Reply from ReverseMortgages.comJan 28, 2016
We're sorry to hear that, if there is something our company can do to help you please give us a call to explain what your issue with us is at (877) 611-1329 and we'll do our best to help you.
Vinita D.
I am not good with tecky things. the company has been very helpful and kind to me and my short comings. I think they are trustworthy. I believe they are doing everything they can to get this done for us.
Reply from ReverseMortgages.comJan 28, 2016
Thank you very much for taking time out of your day to leave a review about our company. We pride ourselves in being trustworthy, and we will always go above and beyond for each and every one of our customers.
J. Alan B.
I'm only partially thru the process so it may be too early to give an objective rating, however, Adam and supporting staff appear to be very efficient and responsive. Will save this review and respond more fully upon completion; hopefully in early January. Final Review: Approximately 35 days into the process and now complete! Adam & Harry were very efficient and cooperative throughout! Only "stumble" was a third parties.. They answered all questions thoroughly and gave me ample time to prepare for the next step. I'd recommend this organization to friends/relatives who might be in need of this service. J. Alan Bernthal
Reply from ReverseMortgages.comFeb 18, 2016
Thank you so much for already having left a review. Adam and Harry are both highly-valued members of our team, and we hope that both were able to more than adequately assist you in your search for a reverse mortgage. We are so glad that you were able to close in barely over a month! Our company prides itself on being both quick and completely thorough, and doing whatever we can to answer all your questions and assuage all of your fears.
Amaury R.
Very down to the point and sincere.Seems she really wants to help me do this.I do not know anyone else there but if all working there are as her then all is great.
Reply from ReverseMortgages.comJan 28, 2016
We do hope that the rest of your experience finished the way that it began, with the level of customer service that we pride ourselves in providing!
Gary S.
Karen guided me with a mountain of information about the process.
Reply from ReverseMortgages.comJan 28, 2016
Thank you so very much for leaving such kind words about Karen. We're glad to know she was as helpful to you as we had hoped she would be!
