Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Gabriel
Always great service on all levels.
Reply from Rick Case Automotive GroupJun 8, 2020
Thank you for your feedback, Gabriel! We’re happy to hear that you had a great dealership experience at Rick Case Honda in Davie!
Kelly Marie B.
I do not feel like they took me serious. My car braked on its own in the middle of highway for no reason. Not raining, not at night. A clear day with no one in front. The cars behind me dodged me just missing wall. I was told “nothing wrong with care, nothing we can do” Frank was nice but felt blown off my Mark the manager. I drove to work terrified this morning!! It’s really too bad. Rick Case Honda has always treated me like family until this!!
Reply from Rick Case Automotive GroupJun 8, 2020
Hi Kelly! Thank you for taking the time to write to us. I will reach out to our service manager on your behalf and see if he can rectify your situation. Thank you again for sharing your experience with us. Sincerely, Rick Case Honda Davie
DemirrisWillis
Just wanna take the time to thank Honda employee Andre Austin for helping me on everything and I was always a fan of Honda cars and that was a great choice for me. The car drives great and I enjoy every minute minute of it.
Reply from Rick Case Automotive GroupJun 8, 2020
Thank you for your kind words, Demirris. We appreciate you choosing us and would like to welcome you to the Rick Case Honda Davie family. Thanks again!
Richard Williams (Research & E.
Always good.
Reply from Rick Case Automotive GroupJun 8, 2020
Thank you for your feedback, Richard! We’re happy to hear that you had a great dealership experience at Rick Case Honda in Davie!
Josh T.
Easy, fast, friendly and very helpful!
Reply from Rick Case Automotive GroupJun 5, 2020
Thank you for the review, Josh. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Diana M.
It was great service thanks to frank in the service department he took care of me
Reply from Rick Case Automotive GroupJun 5, 2020
Thank you for taking the time to share your feedback with us, Diana. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Sheena D.
Excellent door to door service. The man who drove my car back from the dealership wore a mask and gloves while driving. The car came back clean as ever!
Reply from Rick Case Automotive GroupJun 5, 2020
Thank you so much for choosing Rick Case Volkswagen, Sheena! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback.
Jo
Our salesperson Camilo was amazing!!!! He made the experience of buying a car stress free. Plenty of cars to choose from. Thank you Rick Case I live my Passport Elite!!
Reply from Rick Case Automotive GroupJun 5, 2020
Hi Jo! We’re happy to hear that we were able to meet your expectations and that Camilo provided you with excellent service. We hope you enjoy your new Honda Passport for years to come! Thank you for your feedback! Sincerely, the Rick Case Honda Team
