Rick Case Automotive GroupReviews of rickcase.com

On May 2, 2022, I went in for maintenance on a CRV. Melvin Hayes provided excellent customer services with an easy explanation of services to be provided, cost of those services, and the time it would take to complete them. He went out of his way to be very kind and sincere while being very professional throughout the process. My experience at the service department with Melvin Hayes was extremely positive, and I recommend to other customers to seek his help when visiting Rick Case Honda!

I brought the car in to see if the correct shocks were put on. They were not. Malcolm was very helpful and also the tech explaining things. Malcolm kept me informed of the status.

The service here was okay. I paid to have a diagnostic overview and was o Lu told about my suspension. My car overheated 2 days later because the coolant level was low. After leaving my car there for 2 days, my car was returned to me with oil handprints by the hood on the fender and unwashed. Not professional to return the car like this. The advisor was very nice however.

The service was great and fast. Clear and straight forward regarding the service done to my car. Highly recommended

Really nice and cool ambience

I have always depended on Rick Case for our needs for the Past 22 years. They have always taken care of my needs . Thank you Rick case for always being there with value and great Service. Always making the car Buying Process a simple Experience. Shaher Hussein is great Thank you

I had a great experience at the honda service center. Melvin was a big help to Me as there was a lot to navigate with several repairs which he explained in detail. I didn’t have to worry because I knew he was taking care of everything. He helped get me a rental so I could get to work with no problem while the car was being serviced. For future service I will definitely have Melvin take care of me and my car again. Really great experience thanks again!

Clarissa went above and beyond helping me with my car repair. I would definitely recommend her asa service advisor