Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Paula M.
Bought an used car during memorial day weekend. It all happened thanks to Rafael and Eduardo. Even though it was pouring rain that day, everyone made sure to make this experience run as smoothly as possible. Can't go wrong by shopping at Rick Case Honda!
Reply from Rick Case Automotive GroupMay 27, 2020
Thank you for your kind words, Paula. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Kevin
Frank was a great help, very accommodating, and transparent with the cost of the repair. Very pleased!
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for the review, Kevin. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Eva R.
Very professional and fast service
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Eva. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Amanda O.
Amazing experience!
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for your feedback, Amanda! We’re happy to hear that you had a great dealership experience at Rick Case Honda!
Susan G.
What a great experience dealing with Rick Case VW. Salesman-Juan Archila is an absolute gem. He’s kept in close touch with us to answer questions & was a real pleasure to deal with. Big thanks also to Sales Manager-Javier Baigorria for creating an excellent deal on an exciting car to drive!
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for your kind words, Susan. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!
Ruth
It was great working with Wade. He was courteous and professional. Kept me informed along the way. He has a great personality and customer service skills.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for your feedback, Ruth! We’re happy to hear that you had a great experience with the Rick Case Honda Service Department!
Mitchell W.
Nick was the best dealer by far. Understood my concerns and addressed it simply and didn’t pressure me to make a sale, which is a horrible trait other dealers have elsewhere. Overall loved the experience.
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Mitchell. We thrive on helping our customers and are glad that you had a great experience with Nick and the Rick Case Honda team!
Mia A.
Service was excellent
Reply from Rick Case Automotive GroupMay 26, 2020
Thank you for your feedback, Mia! We’re happy to hear that you had a great dealership experience at Rick Case Honda!
