Excellent
Based on 117 reviews
Rize Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Rize Credit Union (rizecu.com) has 117 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
117 approved reviews, newest moderated first
Danielle S.
I just opened an account and so far a great experience. I did everything online uploaded my documents. Due to my work schedule and after work schedule this CU was the perfect option for my husband and I !
Reply from Rize Credit UnionMay 20, 2025
Thank you so much for the great feedback! We’re glad the online process worked well for you and your husband. Welcome...we’re happy to have you with us!
Sergio P.
Bunch of crooks I deposited 1200$ April 30th atm took my money never went to my account .. filed a complaint they looked into the situation and they came up with I didn’t deposit any money clearly the camera saw me count the money and putting in the atm .. one way or another I’m getting my money back .. if it has to come to small claim court .. that’s that’s what it will be ..
Reply from Rize Credit UnionMay 20, 2025
Hi Sergio. Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. A member of our management team will reach out to discuss the situation.
CABALLERO/ROMEO H.
Branch location is just perfect for me. And Tanya Meza is amazing. She helped me setup my account and she's very knowledgeable. I'm amazed to know that your checking account can earn high interest rate that piqued my interest. And probably will try it.
Reply from Rize Credit UnionMay 14, 2025
Thank you for your feedback! We're delighted to hear that the branch location is perfect for you and that Tanya Meza provided exceptional service. It's great to know that Tanya helped you set up your account and impressed you with her knowledge. We're also thrilled that our high-interest checking account has piqued your interest, and we hope you give it a try. If you have any questions or need further assistance, please feel free to reach out.
Toisan
Rize is excellent on the products offered and when I go into branch the customer service is fantastic.
Reply from Rize Credit UnionApr 29, 2025
Thank you for your wonderful review! We're thrilled to hear that you find our products excellent and that our in-branch member service has been fantastic. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If there's anything else we can do for you, please let us know!
Jason W.
The main positive is the staff. Very friendly and never had a problem. The withdrawl limits are terrible. You can't buy much with the daily ATM limit. Maybe 10yrs ago that might be ok but they need to increase this. Also they need 24hr customer service on weekends, or at least extend the hrs.
Reply from Rize Credit UnionApr 29, 2025
Thank you for your feedback. We're delighted to hear that our team has been friendly and helpful during your visits. We apologize for any inconvenience caused by the current withdrawal limits and the limited hours on weekends. Your suggestions are valuable to us, and we will certainly consider them as we strive to improve our services. If you have any other concerns or suggestions, please feel free to share them.
David S.
Employees are always very helpful. The only thing that bothers me is that you opened a branch in Henderson Nevada but you refuse to open a branch in the High Desert or the San Joaquin Valley. Looks like having a branch in Henderson gives your management an excuse to travel to Nevada using members money to have a free visit to party in Nevada!!!
Reply from Rize Credit UnionApr 29, 2025
Hi David. Thank you for your feedback and for acknowledging the helpfulness of our employees. We appreciate your concern regarding the branch locations. Your input is valuable to us and please be assured that our decisions are made with the best interests of our members in mind. We strive to serve all our members effectively.
Brian M.
Branch locations not enough. Yes I am glad there is multiple no fee atm for withdrawals but not for deposits.
Reply from Rize Credit UnionApr 29, 2025
Thank you for your feedback. We understand your concern about the limited branch locations and the need for more deposit-friendly ATMs. We're glad to hear that you appreciate the multiple no-fee ATMs for withdrawals. Your input is valuable to us, and we will consider it as we work to improve our services. If you have any other suggestions or concerns, please let us know.
Francisco M.
There are no hidden fees. Visiting a bank is always easy and never time-consuming. With Rize CU I have been given the opportunity to build credit when my application was rejected. There are many more features I cannot touch upon but they have many to help your financial needs. Unlike the other popular banks, there are no hassles to obtain services.
Reply from Rize Credit UnionApr 29, 2025
Hi Francisco. Thank you for your positive feedback! We're delighted to hear that you appreciate our transparent fees, easy and efficient branch visits, and the opportunity to build your credit with RIZE Credit Union. It's great to know that our services have met your financial needs without any hassles. We look forward to continuing to serve you and support your financial journey.
