Excellent
Based on 117 reviews
Rize Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Rize Credit Union (rizecu.com) has 117 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
117 approved reviews, newest moderated first
Narcizo O.
Nice service and staff.
Reply from Rize Credit UnionJul 31, 2025
Hi Narcizo. Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us and motivates our team to keep delivering excellent service. We look forward to serving you again soon!
Valued C.
Amazing staff working and the only bank who can helped me with my credit . After that my credit score is excellent .
Reply from Rize Credit UnionJul 28, 2025
Thank you so much for sharing your experience! We're thrilled to hear that our amazing team was able to support you in improving your credit. Helping our members achieve financial wellness is one of our top priorities, and it's incredibly rewarding to know your credit score is now excellent. We're proud to be your trusted financial partner!
Gary M.
I’ve been a member for 46 years and in that time Rize (SCEFCU) has protected my accounts from fraud and provided excellent service always.
Reply from Rize Credit UnionJul 28, 2025
Hi Gary. Thank you for being a valued member of Rize Credit Union for an incredible 46 years! We're honored to have earned your trust and loyalty over the decades. Protecting your accounts and delivering excellent service are at the heart of what we do, and it's deeply rewarding to hear that we've consistently met your expectations. We look forward to continuing to serve you with the same dedication and care.
Martin S.
Rise credit union is one of the best banks You can have a checking account they very helpful. It’s one of the best banks ever.
Reply from Rize Credit UnionJul 28, 2025
Hi Martin. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Rize Credit Union. Our team works hard to ensure our members feel supported and valued, and it's wonderful to know that our efforts are making a difference. We're honored to be your choice for banking and look forward to continuing to serve you!
Juan
I've been with the credit union for awhile and I have nothing but good experiences. Very helpful, cordial, respectful.
Reply from Rize Credit UnionJul 23, 2025
Hi Juan. Thank you so much for your kind words and for being a valued member of our credit union! We're thrilled to hear that your experiences have been consistently positive. Our team is committed to being helpful, cordial, and respectful, and it's wonderful to know that this has made a difference for you. We truly appreciate your continued trust and support!
Ramon M.
Good costumer service knowledgeable people excellent services outstanding branches
Reply from Rize Credit UnionJul 22, 2025
Hi Ramon. Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our customer service, knowledgeable staff, and outstanding branch support. Your feedback means a lot to us, and we’re committed to continuing to provide excellent service every step of the way. Thank you for being a member!
Mark R.
Hello I've been a customer of this credit union for more than 25+ years never had a problem until it became Rize. New set of rules implemented more customer do it yourself, automated & A.I. customer services less employees at branches to help or greet customers. Don't like the new direction rize management has made it difficult especially for elder customers. Rize has lost the human to human customer service care and I will be closing my accounts.
Reply from Rize Credit UnionJul 18, 2025
Hello Mr. Rodriguez. Thank you for being a valued member for over 25 years. We’re truly sorry to hear that your recent experiences haven’t met the level of service you’ve come to expect. We understand how important human connection is. Please know that your concerns are being taken seriously. Our Manager of Member Experience and Engagement will be reaching out to you directly to discuss your experience and explore how we can better support your needs. We appreciate your feedback and the opportunity to make things right.
Consumer
Have had nothing but stellar service from you folks — promote you every chance i get; have been a member for 20+ years.
Reply from Rize Credit UnionJul 17, 2025
Thank you for your incredible support and loyalty over the past 20+ years! We're honored to have earned your trust and thrilled to hear that you've consistently received stellar service. Your kind words, and the fact that you promote us whenever you can, mean the world to us. We're here for you anytime!
