Average
Based on 495 reviews
RockMerch.com3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
495 approved reviews, newest moderated first
roger N.
i placed an order and in three weeks i got it safe and sound, just the way it should be thank you and keep up the great work!!!
Reply from RockMerch.comJun 3, 2023
Hi Roger, You are so amazing to have taken the time to review us. You absolutely Rock! 🤘 RockMerch
Jeff T.
Took forever to receive order. Delivery time is abysmal. Ordered birthday day records for my wife. Order was placed on 3/24/23 not shipped till 4/2/23. Order was received on 4/4/23. Rockmerch would you like to clarify your request for me to edit this post. Yes I miss stated that it was four weeks instead of 10 days. My apologies I have corrected the time frame per your request.
Reply from RockMerch.comJun 3, 2023
Hi Jeff, Very sorry to hear that! Not sure what happened with your vinyl order since they generally get shipped the same or next day and arrive much sooner than 10 days. We hope you give us another try! RockMerch 🤘
Valerie D.
Communication about how long it takes to receive the product would be helpful and a more satisfying experience. It took many weeks to arrive without being able to track the parcel and two requests for delivery info.
Reply from RockMerch.comMay 20, 2023
Hi Valerie, Thank you for your review! We appreciate it. Normally, shipments are much faster than that so we hope you will be back and order from us again! RockMerch 🤘
John
Products are fantastic and fast shipping. A very easy and positive experience. Thanks so much.
Reply from RockMerch.comMay 20, 2023
Hi John, It means the world to us that you took the time to review us! We are thrilled that you are happy with your purchase! You absolutely Rock! Best regards, RockMerch 🤘
Sophie A.
I bought xl t-shirt for women and some are like junior sizes
Reply from RockMerch.comMay 19, 2023
Hi Sophie, Sorry about the sizing! If you want to exchange any of these, let us know at [email protected]. Best regards, RockMerch
Greg B.
Excellent service, good quality!
Reply from RockMerch.comMay 15, 2023
Hey Greg, Thank you for the review! We appreciate it! Looking forward to seeing you on the site again soon! RockMerch 🤘
Amber
I waited 3 months for 1 shirt
Reply from RockMerch.comMay 12, 2023
Hi Amber, Thanks for taking the time to review us! We checked our tracking and your order shipped promptly. Looks like the post office must have sent this to the other side of the world and back. We are sorry for that experience and we hope you come back and try us again! RockMerch 🤘
Mario V.
Great communication and helpful customer service. Great prices.
Reply from RockMerch.comMay 12, 2023
Hey Mario, You absolutely made our day! Thank you so much for taking the time to review us! You Rock! RockMerch 🤘
