Average
Based on 495 reviews
RockMerch.com3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
495 approved reviews, newest moderated first
JR
Great products. Sizing is excellent. Delivery was on schedule.
Reply from RockMerch.comApr 9, 2023
Hey JR, You just made our day! You are a very special person to have taken the time to review us and we appreciate it! 😁 You absolutely Rock! RockMerch 🤘
Linda S.
Great selection. Always can find what I want. Problem…I want to redeem points, but no one can tell me how. Frustrating
Reply from RockMerch.comApr 4, 2023
Hi Linda, Thanks for your review! We appreciate it! How to redeem points: Click on Rewards in the top menu on desktop (last item on right) or mobile menu in the left (upper left lines to access the mobile menu). Log in with your RockMerch account or sign up for an account using the email address you use for ordering. It will show your rewards points from all prior orders and all the redemptions you qualify for. Any more issues, just let us know. You can email [email protected] or edit this review and we'll watch it and make sure we address your points redemptions questions. Thanks! RockMerch
Skippy
Don't buy from RockMerch. Long delivery times poor quality products. Shirts were super thin and sized small. There are lots of better places to spend your money.
Reply from RockMerch.comApr 2, 2023
Hi Skippy, We stand behind our orders 100%. How about you exchange the shirts you don't like so we can make things right for you! Best regards, RockMerch
Jeffrey C.
Everything was perfect
Reply from RockMerch.comApr 2, 2023
Hi Jeffrey, You made our day! Thank you for the review! RockMerch 🤘
Dar J.
I really like the quality of the shirts and if I ever had an issue it was taken care of with respect and no issue.
Reply from RockMerch.comApr 2, 2023
Thank you so much for your review and we are thrilled to have you as a customer! RockMerch 🤘
Tom R.
I absolutely love my 2 Alice Cooper tshirts. High quality and quick shipping. And, you get points for future purchases. I will definitely be a return customer.
Reply from RockMerch.comMar 23, 2023
Tom, thank you so much for your review and your participation on our FB page! We are thrilled you enjoy your shirts. You Absolutely Rock! RockMerch 🤘
Lisa Cunningham- S.
Merchandise met expectations and arrived as promised.
Reply from RockMerch.comMar 17, 2023
Hi Lisa, You are so amazing that you took the time to review us! You absolutely Rock! RockMerch 🤘
william K.
Shipping was very late. Christmas gifts ordered that didn't show up until January. Up to 8 weeks? Not good in todays world. Don't think I'll order.
Reply from RockMerch.comMar 16, 2023
Thank you for your review William. We appreciate your feedback. RockMerch
