Jimmy S.
It’s taken forever to get my package…
It’s taken forever to get my package delivered to me. Now it’s possibly gonna be another two days they changed the actual date of expected delivery.

Average
Based on 597 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 12 reviews with 3 stars · Clear filters
Jimmy S.
It’s taken forever to get my package delivered to me. Now it’s possibly gonna be another two days they changed the actual date of expected delivery.
j G.
If you choose to get the Scheels visa card be forewarned that this card is as predatory as the worst out there. For several years we diligently paid the monthly statement balance (usually $1500-$2300). A couple of partial payments and our yearly interest charged for 2025 is already over $400. As a bonus, last year (Oct 2024) they would not unblock the card even after we cleared the balance in time for us to visit my sister before her unexpected death from an aggressive cancer. Their justification? It is not "policy", even if the funds are there, for them to shorten the wait period to un-block the card. Anyway, we have re-evaluated our loyalty to Scheels and decided the company does not align with our ethics. We can shop elsewhere thankfully. Scheels Visa seems like a good idea until you realize they do not care one bit about you as a customer. That is a fact we found out the hard way.
Reply from ScheelsJan 7, 2026
Thank you for your review. I apologize that you have not had a good experience with our SCHEELS Visa! I have since passed this along to our representatives at the issuing bank, as well as our banking coordinators in the office. We appreciate the feedback, as we are always looking for ways to improve. We hope to gain the opportunity to serve you better in the future.
Gabriele M.
i was in several times to get my bike fix i was pleased with that .everytime i payed for my bike and ready to ride the motor would not turn on.so i took it back in they said it was the motor since i did not purchase my e bike at scheels they could not work on it if the motor needs to be replaced.i understand your policy but i dont even know where else to take it.i wish you guys would change your policy.
Reply from ScheelsSep 10, 2025
Thank you for your review and feedback, Gabriele! If you are willing, please visit our Help Center, or contact our Customer Experience team directly, as one of our agents would like to look into this for you.
Karen T.
I have only been in one store..impressive but their commercials are NOT appropriate for Iowa.. they show hunters spreading either salt pellets or apple treats around area..that's illegal in Iowa and should be noted.. hunting is a sport but Don't cheat!!!
Reply from ScheelsSep 11, 2023
Thank you for your review! We appreciate you bringing this to our attention. We have passed this along to the marketing team to assess for future commercials. We look forward to your next visit to our store! Thank you,
Ryan
Customer service was great. The packing on my order was poor. The boxes of shot fun shells were open in the packing box.
TW
Your sizing for my dog vest is under sized by at least one full size. Your description should note this or change your sizing chart. Ordered a Medium based on the sizing chart for an English Springer Spaniel and it needs to be a Large.
Chris
The box the order came in was open. The packaging for this order was terrible
Ranger
Good price on new boots, didn’t have my size, ordered online, came fast but boots have been worn. Full of dog hair on the inside