ServproReviews of servpro.com

There is no communication. They'll do it. They want when you're not in town. And if you don't like things, they'll walk on you. Call you a liar right to your face. Talk about your parents have past the experience sucked and they won't do nothing for you. Nothing lost all my curtain rods. And curtains and they told me that's my fault. That's how bad this company sucks anybody ever uses them You gotta be there to watch every move because they'll do what they want when they want. How they want it and Devon cornell the biggest piece of blank you wouldn't believe him he'll lie to you. He'll tell you when will be there then Never shows up. He's the one that will talk about the people that has passed. They shouldn't be working in a public Because they do not know how to treat people.

The people that did the repair work on my home were absolutely wonderful. Fred Christie and Leon Alvey, the two craftsman that repaired my home were amazing! The workmanship and expertise these two had was truly awesome, and I am so appreciative. If the rest of the Servpro workman are as capable as these two, that makes Servpro the best in the business.

Due to water damage our insurance company hired Servpro to remove our kitchen floor. They arrived on time. Cleanup was a joke, they only removed large pieces of debris and nothing more. Workmanship was sloppy and they were also responsible for additional damage in one area at the base of our kitchen cabinets. When we asked them to repair the damage they said our insurance would cover it. The installation of the new floor is STILL on hold until the necessary repairs can be made. VERY DISAPPOINTED in workmanship and their lack of response to a problem THEY CAUSED.

Servpro gave an estimate over 15K. I feel that they inflate their prices. They said that the insulation would need to be replaced due to the mold but I found out that mold cannot grow on insulation. They lie so they can justify inflated prices. Not a good company.

They came right away to do the water remediation, and did a good job. That was just before Christmas. It took over six weeks before they started the restoration. When they finally did, they had one person working most of the day doing something, then when they started the carpet replacement they left one person here all day to do it all. He worked hard and got a lot done, but when he left, we found that all of our furniture was jammed in one room, there were carpet scraps and tools scattered in the other rooms, and we had no bed to sleep in. I'm not a happy camper to say the least.

This is a worthless co. They came and did an estimate Thursday 2/8 and stated you’ll have it at the end of the day. I called the following Tuesday as I still didn’t receive it and they gave all sorts of excuses. It’s Friday 2/16 and still nothing. It’s unbelievable how they treat customers. Stand clear of this company. There are others out there willing to help you out.

Way overpriced and rude sales person. They talked negative about every other company as if Servpro was the only company that does things "the right way." They were going to do more work than was actually needed in order to raise their prices. This company did not have any integrity and attempted to take advantage of our family in our time of need. Servpro might provide good work, but they were not honest or reliable for us. I'll never call Servpro again unless they make some serious changes. One of the first changes should be with removing Project Manager Justin Ballas from the Richmond/ Chester/ Tri- Cities office.

They did outstanding job to removed the ceilings from the water damages…came from Upstairs on my condo. Still waiting for the complete construction. They covered the ceilings with thick plastic. It’s been 2 weeks… This is inconvenience. Also unhealthy & stressful