SkiEssentialsReviews of skiessentials.com

Very knowledgable and helpful staff. The reviews they post on You Tube for skis are excellent and a great help in making a choice among the hundreds of skis in any category. Also good price fast service.

Great product reviews, great prices, and great service with the sale. Will definitely shop here again.

SkiEssentials provided prompt and expert service in my special orders of skis and bindings. My adverse post of 1/10/2022 was unwarranted--prompted by a 3rd party delivery delay through no fault of SkiEssentials. My apologies! I do recommend ordering directly from SkiEssentials instead of Ama*** for faster delivery and better price. Timothy

Ski Essentials replaced a ski brake I broke, and the warranty has expired! My purchase of skis and bindings in 2019 was great - I got exactly what I wanted at the best price anywhere. But when I bent up one of the brakes on my Marker Griffons this season I fully expected to buy a replacement. Not this time! When I inquired about a replacement, Ski Essentials said they would send me one for free even though it is outside the warranty period. Awesome!!! Thank you, Ski Essentials!!

**Updated 4/09/22 from 1 star to 4 stars ** Thank you, Pat for reaching out to make things right and for warrantying the defective skis. I wanted to also say that while I am thankful we arrived at a good place, this is the level of customer service I would have expected right out of the gate from SE. A customer should not feel like they have to leave a negative review to be heard, and I feel we could have come to this same solution through more listening, trust and empathy. Thank again to you and the CS team for working hard to come to an agreeable resolution. ** End update ** SE's ski test videos were helpful in deciding my next pair of skis so I decided to support them with my business even though my local ski shop had the skis I wanted in stock and cheaper. Just had them mounted and I just noticed there is a defect in the sidewall. I sent pictures to SE and they told me that they "checked with the rep" who happened to be in the shop at that very moment (quite hard to believe) and they said "That will in no way affect the performance of the ski and is not defective". But there clearly is a defect, and even the local corporate rep agrees. SE is choosing not to do anything about it. I am escalating this issue and have learned my lesson — this is the first and last time I will support SE.

Purchased some skis online from this shop. They delaminated under foot so I contacted them to file a warranty claim. The first few emails they responded but after that they refused to reply or call me back. Then they stated that I damaged them so the warranty claim was denied. Even after I provided photos that clearly showed that was not the case. I even offered to ship the skis for inspection at my cost. No response. When I asked for a case reference number for the manufacturer, no response. Elan doesn’t even seem to have any record of my claim when I contacted them. I’ve never had such poor service in this industry. Avoid at all costs. I never write online reviews but the disrespect by this company is deep so I felt compelled to write. It is one thing to get a claim denied (which is upsetting itself), but to be treated this poorly during the process is completely infuriating.

I was looking for new skis this season after finally getting fed up with my current ones. While researching various brands and types of skis, I came across several in-depth reviews by SkiEssentials.com. They definitely narrowed down what I was looking to buy. When I was ready to buy, the price was great and the service stellar. Very happy to support businesses like this.

Great customer service, response time and price! We ordered 2 sets of skis with bindings boots and poles. Way better than renting if you ski more than a couple times a year!