Excellent
Based on 245 reviews
SmartCruiser.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
Pat B.
We received great service and a great deal booking a cruise. All questions were answered and all issues resolved. Bob F did a great job for us.
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We appreciate knowing that Bob provided you with great value and service. We look forward to helping you plan your next cruise vacation.
Linda B.
Sally is always a pleasure to work with. Always returns your calls or emails very promptly. Thank you LB
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We are thrilled to know you have enjoyed working with Sally. She's a great team member and her clients enjoy working with her. She's always ready to help her guests plan those wonderful cruise vacations. Thank you for allowing us to assist you.
Helen
Lack of communications. Email not being answered.
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. I'm sorry to learn we have not been responsive in a timely manner by email. We will look into this and address the matter. Please know that we are also available by phone to answer any questions you may have 800-444-1560. We appreciate the opportunity to assist you with your cruise vacations.
Lim
Never met my agent, but by talking and working with her on the phone she is awesome. Very thourogh! Very helpful! Gives bonus which I didn't expects which makes me feel appreciative. Thank you !
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We do appreciate you and so glad you felt that. We look forward to helping you plan your next cruise vacation
Ray K.
the 'best-est-est' of the best... have booked 43 cruises from 7 days up to 79 days with SmartCruiser's Patti Hernandez since 2010 .. .. ALWAYS a great experience.. I wouldn't book anywhere else or with anyone else.. Patti is top notch.. always get the best deals as well as those always needed 'Onboard Credits'
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback and wow! You love cruising as much as we do. We are so happy to know you have appreciated having Patti take care of you for so many years. Thank you for your loyalty and we look forward to helping you again.
Jean
Everyone went above and beyond (especially Bob) to help us with our travel plans and choices. Thanks to all of you.
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We are happy to help you make informed decisions and get you great deals in the process. We look forward to helping you plan your next cruise vacation.
Michael
The advisers at SmartCruiser go out of their way to make your trip memorable. They take the worry out of traveling. They are there to answer your questions and concerns.
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We are so glad you recognize we care about your vacation experience. We are here to help you enjoy your time away from home and look forward to assisting you again.
Dennis
Agents aways ready and available to help with any questions. Perks and prices are unmatched!
Reply from SmartCruiser.comApr 30, 2019
Thank you for your feedback. We do our best to ensure you have excellent value with your cruise vacation. It's nice to know we have helped you and kept you informed along the way. We look forward to assisting you again
