Tina
Excellent support!
Been using Smart MD for a few months and they've been wonderful. Customer service extremely responsive, easy to reach. Great customization, able to maneuver around our current work flow. Grateful to have found them!
Excellent
Based on 57 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Work smarter, not harder. Our applications save physicians hours & produce reports that get you paid faster.
SMARTMD (smartmd.com) has 57 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
57 approved reviews, newest moderated first
Tina
Been using Smart MD for a few months and they've been wonderful. Customer service extremely responsive, easy to reach. Great customization, able to maneuver around our current work flow. Grateful to have found them!
Daniel Bressler M.
I am a primary care doctor who also does work comp evaluations, some are quite complex and long. SmartMD has done an excellent job transcribing my reports. Accurate and fast turn around.
L J.
Excellent customer service! SmartMD is an all-inclusive integrative solution with impressive customer service. Reports are transcribed quickly and accurately, e-prescribing is integrated into the patient's chart, and printed documents are scanned directly into the patient's chart. It doesn't get any easier than that!
Glenda
SmartMD is a GREAT service. Turnaround time and results are excellent. Whenever we need help, the service is prompt and we don't have to go through a myriad of menu options. Highly recommended
Desiree
Everyone has been so great to work with. Thanks for making it so easy to get up and running.
Helaine
Excellent customer service. Have used this company for years would always recommend them.
Dr. R.
The good: responsive customer support easy set up pasting directly into EHR good accuracy templates easy to provide and used well by the trascriptionists overall perfect service. Please improve: 1. android app for dictation is sorely needed. it can be as simple as using a 3rd party app that uploads directly to your system -eg use a google drive or something. Can't just say no, we only work with iphone/ipad. 2. the iphone app is a little crowded, but overall usable; would be nice if we had the option to use an app without any features except dictation and upload for those users that did not want anything else.
Dr S.
I have been working with Jan Olsen and she has been wonderful. Any problems I had were resolved quickly. The reports are accurate and timely. I would recommend your company to anyone.