Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Gary
I spare Pamela the cartwheel. (I already gave a review.) Nevertheless, I’m very satisfied with your work, and with you job updates, and with your accommodating the special booklet size, and with the print quality, and with the timely delivery. Love you. Gary
Reply from SmartpressJul 28, 2026
That was awesome! Thank you so much Gary!! We love you back!
Tee
Great communication. Great product!!
Reply from SmartpressJul 28, 2026
Thank you for the review! We appreciate you!
Gina
I was pleasantly surpised that it was so easy to design exactly what I was looking to design (a pretty niche order), at a reasonable price, with on-time delivery and satisfactory quality! Thank you! PS The cartwheels is what got me to click the survey. Well done to your copy writer :)
Reply from SmartpressJul 17, 2026
Thank you so much! We're really glad designing your project was easier than you expected, especially for something so unique. Hearing that everything came together with a fair price, on-time delivery, and quality you were happy with means a lot to us. And your PS made our day! 😂 We'll be sure to pass the cartwheels compliment along to our team, they'll love hearing that it got you to click the survey. Thanks again for taking the time to share your experience!
CD
Smartpress did a outstanding job in creating a memorable piece.
Reply from SmartpressJul 16, 2026
Thank you so much for this! We are glad we were able to help create a memorable print!
Jen
Happy to have found this business. Excellent customer service. Easy ordering. Very pleased with quality and prices.
Reply from SmartpressJul 10, 2026
Thank you so much for your kind review! We're thrilled to hear you had such a positive experience from ordering to receiving your products. We appreciate your support and look forward to working with you again!
Brad L.
I've used Smartpress many times previously and have had wonderful experiences every time (great quality). Recently, I sent in an order for a client and the production was going to take longer than anticipated. Amanda F. went above and beyond to expedite the order and get it delivered days earlier than it was expected. I am thrilled with Amanda's communication and readiness to help. Her customer service skills are exceptional and I look forward to working with her on future projects.
Reply from SmartpressJul 10, 2026
Thank you for being such a loyal Smartpress customer and for sharing this wonderful feedback! We're so glad Amanda was able to help expedite your order and provide the communication and service you deserved. We'll make sure she sees your kind words,they'll absolutely make her day. Thanks again for your continued support, and we look forward to working with you on many more projects!
Estrellita
This was a reorder, and just as well-done as the previous orders. I’m working on a new brochure, so heads up. Thank you!
Reply from SmartpressJul 10, 2026
Thank you for your continued trust in Smartpress! We're so happy to hear this reorder was just as successful as your previous ones. And thanks for the heads up on the new brochure, we look forward to helping with that project, too! We truly appreciate your continued support.
Zera
The customer service was great, the quality of the product was excellent, and the delivery was fast. The process from start to finish was exceptional. The website was also easy to use. I have nothing but great things to say about the products that I have received.
Reply from SmartpressJul 10, 2026
Thank you so much for your kind review! We're so happy to hear you had a great experience from start to finish. Knowing you were pleased with our customer service, product quality, website, and delivery truly means a lot to us. We appreciate your support and look forward to helping you with your next project! 😊
