Average
Based on 138 reviews
Soccer Wearhouse3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soccer Wearhouse is a trusted soccer specialty retailer based out of Southern California proudly serving passionate fans and players across the United States. We offer one of the largest selections of authentic soccer jerseys, cleats, fan gear, and accessories from the world’s top clubs, leagues, and national teams. Our mission is to provide every customer with genuine products, competitive pricing, and exceptional service. With four store locations in Southern California and a growing online presence, we work hard to make sure every fan can represent their team with pride. Whether you are shopping for the latest player jerseys, match-ready footwear, or fan favorites, Soccer Wearhouse is here to bring the beautiful game closer to you.
Soccer Wearhouse (soccerwearhouse.com) has 138 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
138 approved reviews, newest moderated first
Kathie E.
I ordered almost $300 cleats at the beginning of August. The following week, I got a notice that they were behind and shipping might be delayed... However, we are now 4 weeks in and my order still has not shipped. I've contacted them 2x and they just keep telling me that they are delayed. Absolutely terrible - never order from them.
Jonathan O.
Company is very helpful and makes your experience feel welcomed.
Sarah M.
Buyer beware . . . I ordered a jersey for my son over 6 weeks ago and it still hasn't shipped, no order information available, and no real answer from the customer service team BUT they do have the the $210 I paid for this customized jersey! I'm sure the next response I receive will start with "due to the World Cup." Perhaps "due to the World Cup" you should have prepared a little better.
Tomas V.
Sent me the wrong player and number than the jersey I ordered. Took 3 months after the order to finally come in and when I sent it back they went out of stock of the jersey I orginally wanted. Never using this company again. I would rather buy knock offs then a jersey from this company.
dyyx
I have been waiting for my order for a month and it is not even a custom order. If you can't foresee FIFA world cup will bring you a flood of orders, and get prepared, then you should question your business vision. Business falling from the sky but you can't catch it. And if you can't ship the order, you should let customer know before they order, not afterwards. As a matter of fact, what I ordered is still showing as in stock. And there is not really any meaningful response from the email communication.
Daniel H.
I purchased a USMNT soccer jersey for $175.00. It arrived with a hole in the shoulder - which I didn't notice until I tried it on for fit, took off the tags and hung in my closet. When I went to put it on, I noticed the hole. I contacted Soccer Wearhouse and they would not take a return, I contacted the BBB and my complaint is filed with them, but Soccer Warhorse did not respond to BBB.
Anthony
If I could give a zero I would. I now see that this company has scammed a lot of people during the world cup. I ordered a jersey to wear during world cup games, like someone else mentioned mine came 2 and a half weeks after it was supposed to arrive. They would not provide any information on when the jersey would arrive during the delay. Once it did arrive and I was not going to wear it I tried to return it and they told me that I couldn't. It is clear that although they say they are a family business and want to do right by their customers, they do not. I would not trust this company and would not do business with them ever.
Sailyn Sanchez E S.
I ordered a Non Customized item from their website and per their own policies it is a returnable item within the 30 day window from delivery. I am still within the window but site is not allowing me to initiate a return telling me it is not returnable. Their customer communication is terrible. They don't answer to the number they have posted and emails replies are useless. They say a team member will be in touch and they never do! I will NEVER ever buy from them again not i would recommend anyone to do so.
