Excellent
Based on 323 reviews
SpellboundWigs.com4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Suzy C.
I ordered a Belle Tress wig on clearance at Spellbound; it arrived relatively quickly and was in perfect condition and exactly as described and pictured on their website. When shopping online for wigs it's important to know if the seller is trustworthy and Spellbound is definitely in the circle of trust!
Reply from SpellboundWigs.comJan 29, 2026
Thank you so much for your trust! We promise to always take care of you. 💜
Rhonda, T.
Great shopping experience. Spellbound never fails to provide quality service and hair.
Reply from SpellboundWigs.comJan 29, 2026
Thank you so very much for the kind words! We love to hear this. 💕
Manas S.
I recently purchased a wig from Spellbound Wigs, and the experience was honestly far better than I expected. Their team truly understands what women go through when dealing with hair loss—there was no judgment, no pressure, just genuine support. They patiently explained the different wig types, cap constructions, and how to care for them, which made me feel much more confident in my choice. What I loved: The staff is extremely warm and knowledgeable. They let me try multiple styles without rushing me. The quality of the wigs is impressive—lightweight, natural-looking, and comfortable for all-day wear. Their customer service genuinely feels personal, not sales-driven. What could be improved: Some of the premium pieces are quite expensive, which might be tough for first-time buyers. The collection is beautiful but I wish they had more color-variety in certain styles. Overall, Spellbound Wigs really lives up to their mission of helping women feel beautiful and confident. I walked out feeling like myself again, and that means everything. Highly recommended.
Reply from SpellboundWigs.comJan 29, 2026
Thank you so very much for your thoughtful reply! We appreciate your feedback. I'm very glad to hear that you felt understood and that it was a pressure free environment. That is so important to us in the store. Human hair is expensive but we do offer products at a variety of price points to meet the needs of all of our clients. We do put a lot of consideration into the variety that we carry in store but we only have so much room. We have over 100,000 different style and color combinations available online, but we can't fit that much into our storefront so we focus on variety of both color and style. I'm glad we were able to find you a piece that made you feel beautiful and confident, that is amazing to hear and is always our goal. Thank you so much for shopping with us! 💕.
Tyler A.
I wasn't too impressed with Spellbound Wigs LLC . the quality didn't meet my expectations and it felt a bit overpriced. Probably wont order again.
Reply from SpellboundWigs.comNov 30, 2025
Hello Tyler! I'm not able to find you in our system and I don't see any orders or customer records under your name. I'm not sure if it was us you ordered from. If your order was under a different name or if you'd like to share more details about your experience, please reach out to us at [email protected], we would love to hear more and we would be happy to investigate and see what we can do to help! I am so sorry to hear that you were disappointed, we don't ever want our clients to be unhappy with their purchases and your experience is not consistent with what we deliver here at Spellbound Wigs.
Teresa Neisler K.
I always go through Spellbound Wigs when I order a wig online. They are always so responsive in answering any questions I might have and as long as I order an in-stock wig, the shipping is super fast. If I pick a wig that is not in stock, they always contact me to give me my options if I am in a hurry. I so appreciate all the support I have received and will continue to buy my wigs here. ~ Thank you 💙
Reply from SpellboundWigs.comNov 30, 2025
Thank you so much for your kindness and loyalty. It is our pleasure to serve you always!
Sawyer B.
I bought a wig Spellbound Wigs LLC, and I love it! it feels natural, fits well, and the quality is excellent, shipping was fast, and their customer service was really helpful when I had questions. I'd definitely order from them again.
Reply from SpellboundWigs.comNov 30, 2025
Thank you so much for shopping with us! I'm so glad to hear you had such a great experience and I'm so happy you love your new piece!
Mary J.
My experience was so awesome from placing my order to keeping me informed about my order shipping.. my order was delivered within 3 days! I will definitely order from here again!!
Reply from SpellboundWigs.comNov 30, 2025
Yay! Fast shipping is our favorite! Thank you so much for your trust and your business, we appreciate you!
Mary R.
Very quick in sending the wig. Great price on sale. I love the quality of Raquel Welch wigs. I am very happy in dealing with this company. The wig is perfect color and quality. I would definitely purchase from this company again.
Reply from SpellboundWigs.comNov 30, 2025
Thank you for taking the time to leave us feedback about your experience, we look forward to serving you again in the future! ❤️
