Average
Based on 424 reviews
StyleSeat3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments.For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too!For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
StyleSeat (styleseat.com) has 424 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
424 approved reviews, newest moderated first
Candi D.
As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and exposure they’ve provided. Being recognized as a Top Pro is an honor, and I look forward to what’s next!
Yana
Easy to use and having access to change my pricing smart pricing also
trishelle
Hello StyleSeat Team, I appreciate the recognition of the Top Pro title, but I’d like to share some honest feedback. Although I’ve paid both subscription and new client fees, the exposure I’m receiving through the platform doesn’t reflect the level of investment I’ve made. Much of the traffic seems to come from people sharing my profile independently rather than being generated directly through StyleSeat’s tools and outreach. I’m committed to offering quality service, but I also value platforms that provide measurable results. I’d appreciate insights on how StyleSeat plans to enhance visibility and ensure fair value for professionals investing in your services. Best regards, Trishelle
Raven
It’s helpful and helps me build clients for repeat it if they are visiting the Town.
Kareema
I appreciate the convenience StyleSeat offers for booking and managing appointments. As a stylist, it’s been helpful for keeping my schedule organized and allowing clients to book easily. However, the fees have increased over time and can be frustrating, especially for small business owners. Customer support also takes a while to respond, and some features feel outdated or difficult to navigate. With a few updates and more support for professionals, this platform could be much better.
Vicki L.
StyleSeat has done wonders for my business. The new client referrals keep my book fun
SRW
Unfortunately, I feel this platform marketplace has room for improvement. In my opinion it was a MUCH BETTER platform with the focus on HELPING STYLISTS showcase and build their business while setting them up for success in their earlier years of onboarding to the scene..this was like PRIOR to 2016-17. After those years I feel their focus has been more on how they can CHARGE & COLLECT UNFAIR, UNNECESSARY FEES(that’s really commissions), from stylists thats ALREADY PAYING THEM MONTHLY SUBSCRIPTION FEES along w/their EXISTING and new clients. EXAMPLE: ALL clients are charged a “BOOKING FEE” that varies based on services booked, plus on that same appt. the stylists is charged a New Client Fee IF it’s a new client. Then the stylists is charged a transaction fee to checkout the client out if they use a credit card which by the way IF STYLISTS DO NOT CHECKOUT THE CLIENTS THROUGH STYLESEAT both THEIR SEARCH RANKING AND their PRO STYLIST RANKING is LOWERED by StyleSeat…it all is part of the required “criteria” they state is used by them to determine Stylists PRO STATUS every 30 days. In addition, Stylists are charged ANOTHER FEE for INSTANT PAYOUT of their LEFTOVER EARNINGS that STYLESEAT has already chipped off of IF they don’t want to WAIT 1-2 BUSINESS DAYS to receive their money(if processed on Thursday after 8pm does not deposit until Monday night)! To me this ALL feels like TRIPLE & QUADRUPLE DIPPING…just UNFAIR practices & charges especially if Stylists are ALREADY PAYING a MONTHLY SUBSCRIPTION FEE to be on their “Marketplace”platform. STYLISTS are Stylseat’s CLIENTS and they also penalize them by LOWERING their SEARCH RANKING if CLIENTS CHOOSE NOT to book on their platform. Which very well MAY NOT be the Stylists fault IF clients DO NOT want to PAY BOOKING FEES. And, if that’s the case then this has a NEGATIVE affect on the Stylist potential earnings and client retention. SUMMARY… in my opinion, if StyleSeat is gonna charge a “New Client Fee” to the Stylist after that they should have NO say so in how the Stylist & their client conduct business going forward AND they should NOT take any PARTS of that profit, PERIOD! If StyleSeat wants to earn money off of Stylists HARD-WORK and charge fees to clients in addition to MONITORING how stylists “behave and interact” with their own clients because by the way that’s part of their criteria for “Pro-Ranking”status as well, then they need to just simply open up a salon and/or employ Stylists as commission paid employees or independent contractors and just say THAT instead of disguising themselves as a “MARKETPLACE” platform for SELF-EMPLOYED Stylist!
Desiree
My experience with style seat is very eye opening as far as business. I feel like to make any profit I have to increase my prices drastically. I feel like the new client fee is a bit much. Taking $50 for a new client is extreme. I can boost a post on Instagram and get more clients than what they are charging me for marketing to get new clients. Who can I speak to about this
