Excellent
Based on 818 reviews
SUPCASE4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
kim A.
Whenever I have to order a replacement under warranty, it always come quick with no problems. Love these cases and the warranty is great, so is the customer service.
Reply from SUPCASEJun 3, 2026
Glad everything’s been smooth for you — really appreciate the support 👍
customer
Stylish, solid case. Fell down already a few times and did well.
Reply from SUPCASEJun 3, 2026
Sounds like it's already been put to the test 😄 Glad it's holding up well.
customer
Customer service was very responsive in replacement of the holder after it failed after approximately 3 months in service. Generally, the holder functions well, but why it cracked/failed makes me question the quality of the materials used!
Reply from SUPCASEJun 3, 2026
Thanks for sharing your feedback. We're glad the replacement process went smoothly, and we can understand your concern about the holder after that experience. Feedback like this is valuable and helps us continue improving our products.
customer Sue S.
Very good and sturdy case
Reply from SUPCASEJun 3, 2026
That's what we like to hear.
Carlos Encinas, T.
Excellent experience Excellent seller and Excellent product. This is the 4th case I have purchased. 👍
Reply from SUPCASEJun 3, 2026
Four cases and counting — we’ll take that as a great compliment. Thanks, Carlos! 🙂
David B.
I love the case, customer service experience was great when I needed a replacement due to kickstand failure. Thank you, David
Reply from SUPCASEJun 3, 2026
Thanks, David. Glad the experience lived up to the case.
Jose Marie M.
My favorite phone case, it's pricy, but guaranteed to last 2 years. Been using it since the Samsung Note 8 to the latest Samsung S26 ultra
Reply from SUPCASEJun 2, 2026
That’s awesome — really appreciate you sticking with us through all those devices 👍
Dougk
I ordered the wrong colour of phone case and reached out to request that my order be modified. To my pleasant surprise, Camille from Customer Service replied within minutes and rectified my error... and provided me with a 'Welcome' discount! Thank-you Camille and Supcase for the outstanding service.
Reply from SUPCASEJun 2, 2026
Nice — glad Camille could sort that out quickly for you and turn it around with the colour change and discount. Appreciate you sharing this 👍
