G.M. Baskerville E.
Pat the best!
Pat the best!

Average
Based on 41 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in California, our branding agency specializes in crafting impactful logos, engaging websites, intuitive mobile applications, and result-driven digital marketing strategies. With a proven track record of helping hundreds of businesses and startups achieve their goals, we pride ourselves on being a trusted partner in driving growth and success.Our team combines creativity, technical expertise, and a customer-centric approach to deliver solutions that align with your vision and objectives. Beyond just delivering services, we emphasize educating our clients, ensuring they understand the strategies and tools we use to empower their brand.Customer satisfaction is at the heart of everything we do, and we go the extra mile to ensure each project exceeds expectations. Whether you're launching a startup or expanding an established business, we're here to guide you every step of the way, turning your ideas into reality and helping your brand shine.
The Web Design LLC (thewebdesignllc.com) has 41 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
41 approved reviews, newest moderated first
G.M. Baskerville E.
Pat the best!
Ahmadou
This guy's are not serious at all and be very careful with them. They are real scammers. I have no idea about how to make website, but i have ideas how i want my website to look alike or futures. I met a guy who goes by the name Scot, we communicated on Facebook for some time and later exchange number. I told him I sell used car and I am new in this business and I would like to have a website that I can post maximum ten cars. And be able to do edit my listings and pricing ect. He charged me $350 and I made the payment. After making the payment, i was called by one guy who has an Indian accent, he told me he's going to develop my website. He didn't do a good job. Later a lady called me and told me that guy is no more working with that company and she's taking over my job. I work with her nothing works well. The third guy also came and told me that the lady was no longer with them. Non of these three people's make my website the way I asked them to do it. So I decided to go with the third guy's design. So I asked him how am I going to download my pictures and vehicle informations, he told me this is just a design, if I want that futures I have to pay $1000 and other fees that I can't recall. I told him I spoke with Scot and I explained everything to him and he told me $350 and now you are here telling me different stories. I called Scott and explained everything to him and he went on tell me stories that I have no idea. Later I realized that this Scott don't want to missed my first payment of $350. He thought that if I make that payment i will be in their traps and they can keep adding from step to step till they drained me. This is how the scammers operates, they will introduce you to something and asked for small money, if you pay that they will just do little move and stop and request another money. These Guys are scammers and I advice people's to stay away from them.
Reply from The Web Design LLCSep 2, 2025
Hey Ahmedou, We are deeply concerned by this review. After a thorough check of our records, we have no history of your project, payment, or client under this name. To be clear • We never use Facebook for client contact. All official communication comes through our company channels such as assigned phone, website chat or email. • We have no one named "Scot" on our team. • The unprofessional practices described are the exact opposite of how we operate. We believe you were targeted by scammers impersonating a legitimate business. We are truly sorry this happened to you. Our 4/5 rating with 80% positive reviews is built on years of trust and transparency. We would never jeopardize that by engaging in the tactics described. This review is for the wrong company. We kindly ask that you please remove or update it to reflect that your experience was with a fraudulent entity, not The Web Design LLC. If you need assistance, we welcome you on our official website to assist you with getting a website done. For further questions or queries you can email us at [email protected]. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Marcel M.
Experty and patiency
Reply from The Web Design LLCAug 29, 2025
Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Nicole D.
Process took a longer than expected but overall the content of my website is what I needed.
Reply from The Web Design LLCAug 11, 2025
Thank you for sharing your feedback. We’re glad to hear the website content met your needs. We appreciate your patience with the process and will work to make things faster next time. We look forward to serving you again. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Michael S.
Jack has been on top of everything every step of the way! He helped me to understand the process and develop a website. His marketing team has been updating and contacting me weekly to assure the content is to my liking. I have been thoroughly impressed and highly recommend them to anyone looking to grow their business!
Reply from The Web Design LLCAug 11, 2025
Thank you for the 5-star review, Michael Sumko! We truly appreciate you taking the time to share your feedback. We look forward to working together and continuing to impress in the future. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Travis R.
This company is a total scam. They offer you a 100% money back guarantee and they don't honor it. Everyone uses fake names and their product is trash. I had multiple people working on my project. Their social media marketing is a joke, it was all their employees liking posts. Their content sucks and their communication is even worse. You cannot get anyone on the phone and they will STEAL YOUR MONEY. Stay away. I have multiple documents to prove everything I am saying. I am sure they will comment on here with some sort of crafted response but I can assure you I am a real customer who lost real money. They hide who owns their website and their claimed address in California is fake as well. I would like to add that a person claiming to be the owner called me and claimed there was another company out there using their information and to please delete my review, etc. Then I received another call a few days later and when I called them out on it he admitted that this person who called me was instructed not to call me back. Yet another scam on their end to try to deceive me. They still owe me the money I paid for the website as well as $200 in unspent social media marketing money.
Reply from The Web Design LLCAug 11, 2025
We’re sorry to hear about your experience and understand how frustrating this must feel. We take all customer concerns seriously and want to clarify that we do not engage in any fraudulent practices. Our 100% money-back guarantee is honored when the agreed-upon terms are met, and we strive to ensure every client is satisfied with the final outcome. It’s possible there has been a misunderstanding or confusion with another business using similar information, and we would like the opportunity to review your case directly. We cannot discuss project or payment details publicly to protect client privacy, but we invite you to contact our support team with your project reference so we can investigate and resolve this matter fairly. We value transparency, integrity, and open communication, and our goal is always to find a solution that works for both parties. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Matthew B.
Jack has been very helpful through the entire process of developing our website. He communicates on a timely and regular basis making the development process seamless. Jack is very trustworthy and always provides valuable insight regarding our website and marketing opportunities.
Reply from The Web Design LLCAug 11, 2025
Thank you for the 5-star review, Matthew Behling! We truly appreciate you taking the time to share your feedback. We look forward to working together and continuing to impress in the future. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀 𝗧𝗵𝗲 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻 𝗟𝗟𝗖
Caden M.
JACK was extremely helpful! Very good and smart! Truly made my life easier being stressed out when trying to make my site
Reply from The Web Design LLCMay 9, 2025
Thank you, Caden! We're so glad Jack was able to ease the stress and help you through the process. We're always here when you need us!