The Web Design LLCReviews of thewebdesignllc.com

If I could give The Web Design LLC zero stars, I would. I have never been more upset with myself for hiring them. I hired them to do a website with media package and an SEO optimization and everything they said they could do as far as integration was a lie. I had to input every item myself. The images they sent me for approval for my “new and improved logo” had my COMPANY NAME MISPELLED. This happened more than once. Do you honestly think the people leaving this company negative reviews aren’t real? The Web Design LLC are not a legitimate business. BEWARE!!!

I had a very positive experience in this project. My website was designed and built with close attention to my requests, responsiveness and continuous communication and information flowing.

I loved working with “The Web Design” company on my website. As someone who had not worked with a 3rd party on a website before, it was difficult to find an agency that I could trust. I worked specifically with Alexander Hamilton and he was present, responsive and made sure I understood what was happening every step of the way. Most Importantly, the final product, my website, is exactly what I wanted. I highly recommend working this agency and I will be making a couple more sites with them!

As a start-up business owner, I initially believed this website design company would be a great fit for my needs. Unfortunately, I was wrong. This company has proven to be one of the worst I have ever worked with, for several reasons. First and foremost, they lack transparency. After purchasing my package, I received the invoice via text, and subsequent communications were also primarily through text messages—a major red flag. Despite repeatedly requesting proper documentation and a contract agreement, all I was ever directed to was their refund policy on their website. This evasive behavior was frustrating and unprofessional. Another significant issue was the unexpected expenses. The cost estimates were never clear, and the charges kept piling up without prior notice. When I expressed my discomfort and concern about the lack of transparency, the company responded with passive-aggressive behavior, trying to push me further into the project instead of addressing my concerns. The amount of passive-aggressive behavior was shocking. As the client, I felt like I had no agency and felt so diminished. How can a company as big as this one not even write contracts or clearly state what they offer? Additionally, booking a meeting with them was always difficult. I understand that everyone is busy, but for them to always call me on my cell without simply setting up a meeting via email was sketchy. I have never worked with a company where everything is done through text and proper documentation, even upon request, cannot be provided. I was repeatedly told that they would write up a contract, but it never materialized. I knew that when this day came, I would lose everything I invested because there was no contract to hold them accountable. In our final meeting, I made it clear that I wanted to terminate the project due to these issues. Rather than respecting my decision, they persistently tried to bribe me with packages and discounts, disregarding my desire to cut ties. This relentless push to keep me on board, despite my clear discomfort, was highly unprofessional. Their promises of "no more expenses" were consistently broken with sudden additional charges of a few hundred dollars each time. This pattern of hidden costs and constant upselling made it impossible to trust them. In the end, working with this company left me disheartened and feeling defeated. If you are considering using their services, I strongly urge you to be extremely cautious. My recommendation is to look elsewhere, perhaps on platforms like Upwork, where you might find more reliable and transparent freelancers. You live and learn, but my experience with this company has been a costly lesson in what to avoid. Proceed with caution and explore other options before committing to this company.

It is my first time to outsource this service and definitely made the right choice. The design team led by Alexander Hamilton did a splendid job for my website from the conceptualization stage, to the copywriting, till publishing it. They are on top of everything to ensure every single detail is in place. I would definitely engage their services again in the future and highly recommend their group.

I recently had the pleasure of working with Alex Hamilton, and I must say that the support and service provided were truly exceptional. From the very beginning, Alex displayed a high level of professionalism and expertise, making the entire experience smooth and efficient. One of the standout qualities of Alex's support was their ability to understand our business needs and tailor their assistance accordingly. They took the time to listen and gather all the necessary information, ensuring that they fully comprehended our unique challenges and goals. This personalized approach made a significant difference in the effectiveness of the support provided. Alex's responsiveness and promptness in addressing our concerns were also commendable. They were always available to answer our questions and provide guidance whenever we needed it. Their clear and concise communication style helped us navigate through complex issues and find practical solutions. Moreover, Alex went above and beyond in their commitment to our success. They consistently demonstrated a genuine interest in helping our business thrive, offering valuable insights and suggestions to optimize our operations. Their deep knowledge and experience in the industry were evident, and we greatly benefited from their expertise. Overall, the support and service provided by Alex Hamilton exceeded our expectations. Their professionalism, attentiveness, and dedication to our business's success made them an invaluable asset. I highly recommend Alex to any organization in need of top-notch support and service.

Alexander did a great job improving my website.

Hi reviewers, I did a lot of research to find this company and decided to work with them. I have been working with Patrick and his team, and they have been on top of things from the beginning, providing multiple logos, web mocks, options and following up with me in all different parts of the process patiently and kindly, so far working according to plan. I’ll confirm the completion of my website and my final thoughts when it is done.