Great
Based on 320 reviews
Allstate Vehicle Protection4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry.Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Allstate Vehicle Protection (vehicleprotection.allstate.com) has 320 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
320 approved reviews, newest moderated first
Vibin L.
The service was great only problem I was without my car for 2 weeks.
Reply from Allstate Vehicle ProtectionSep 12, 2023
Thank you for your review Vibin. We're glad to be able to service your vehicle and get you back on the road. We apologize for the timeframe. We'll make sure to share your experience with the Dealer.
John M.
Answered my questions thoroughly. Explained what my policy covered, and put my mind a ease to know my repairs were covered. Very easy to talk with and assisted me with filing my claim.
Reply from Allstate Vehicle ProtectionSep 12, 2023
Thank you for your review John. Thank you being part of the Allstate family!
DAVID G.
Alstate said they couldn’t find my account and didn't even payout the full amount as stated in the warranty contract… guess Allstate didn't get this big by actually paying out insurance claims. Im in some trash hands.
Reply from Allstate Vehicle ProtectionAug 23, 2023
David, thank you for leaving a review. We sincerely for any misunderstanding regarding your contact. Our records show that your claim was paid in full. Please give us a call at 1-877-204-2242. We would like the chance to explain what happened with your claim and we look forward to hearing from you.
STEVEN S.
They have a professional staff that handles themselves very well in a frustrating situation.
Reply from Allstate Vehicle ProtectionAug 23, 2023
We're glad to be of service to you!
Meeka
Customer service was helpful and it was a smooth appt and transition.
Reply from Allstate Vehicle ProtectionAug 24, 2023
Thank you for leaving a review Meeka. We're glad you're transition was easy!
Dwight
Excellent Service
Reply from Allstate Vehicle ProtectionAug 24, 2023
Thank you for leaving a review Dwight. We'll be ready to assist you in the future if needed!
Mellanie W.
This has not been rectified and I have an appointment with the Lexus dealer. This will be the the third time for this issue.
Reply from Allstate Vehicle ProtectionAug 23, 2023
Thanks for your review, Mellanie. We are sorry to hear about your recent experience and apologize the service center you brought your car to didn't meet expectations and resolve your issues in one trip. If you need still need assistance, please contact us at 1-888-251-6441.
KATB S.
I have no experience because everything was taken care of by the dealer! I signed, paid my deductible, waited for repairs, and was on my merry way! Thank you!
Reply from Allstate Vehicle ProtectionAug 24, 2023
Thank you leaving a review Katb. Glad to hear your process was smooth!
