Average
Based on 190 reviews
VIOLETTE_FR3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIOLETTE_FR is a multi-category beauty brand founded in 2021 by the industry-beloved French makeup artist, Violette Serrat. At its heart, the brand celebrates one’s authentic self, encouraging individuals to thrive through creative expression. VIOLETTE_FR aims to redefine our relationship with beauty, eschewing the toxic pursuit of perfection for the French philosophy that beauty should not conceal but rather enhance confidence in our unique traits. Violette’s approach balances the bold with the ‘au naturel’, bridging the gap between the minimalist and beauty-obsessed. Empowering everyone with innovative, easy-to-use formulas—these coveted tools help us express moods, nurture imagination, and rediscover self-love.
VIOLETTE_FR (violettefr.com) has 190 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
190 approved reviews, newest moderated first
Babette P.
La couleur des lèvres ne tient pas du tout !
Reply from VIOLETTE_FRMay 13, 2026
Bonjour Babette, Merci d'avoir pris le temps de partager ce commentaire. Violette a conçu Bisou Balm pour créer un voile de couleur sur les lèvres, avec un effet « bouche mordue ». La texture étant modulable, vous pouvez superposer plusieurs couches pour obtenir la teinte désirée.
Yamillet R.
The team was dealing with a mishap that was not on their end where it appears everyone's orders are delayed, but they handled it with poise, grace, and kindness. They were also very prompt with the response time. While I have not yet received my items, I know the team has done all they can to get it out to me.
Coy E.
I bought a product but didn't receive it due to frequent misdelivery by our local USPS. However, I'm grateful for the helpful customer service team, which resolved the issue and even offered me a 20% discount for future purchases.
Stephenie
All my experiences with Violette_FR have been great. I discovered the brand while researching for an upcoming trip to France. The uniqueness of the products truly stands out and has helped me curate the exact look I wanted to achieve. The customer service team has also been fantastic. I encountered a problem with one of my orders and the problem was resolved the same day I reached out to them. They were so helpful and friendly, couldn't have been better. I will definitely be coming back for more.
Ellen Clay M.
Violette's Customer Service was right on top of things on the rare occasion I needed them (and the issue turned out to be my fault). They were gracious and helpful. I have tried many products from this line and have been wonderfully happy with all of them. I must say I cannot live without Boum-Boum Milk and have re-ordered many, many times. The refill pack is great and I recently subscribed so I should never run out!
Nicole R.
I went to Mecca searching for a particular colour blush after the one I loved was discontinued. The lady tried on a few different brands then she led me to the Violette_fr brand. I had never heard of this brand. The cream stick blush felt so luxurious. I purchased the colour Aissa. It is beautiful. I usually put on about two coats and it lasts almost the full day. I pop a bit on my lids and lips. It melts into my skin and looks so natural. I can’t wait to try more colours. 100% recommend.
Jennifer
Excellent customer service
Karin_Zch
I have almost all products from Violette_FR and find them unique and fantastic. Even my husband can't live without Boum-Boum Milk! I have never had any issues with delivery or other (shipping to Switzerland is very fast) and in case of questions, the team has always been extremely helpful. Big love!
