Ricky E.
They lied about me having access to…
They lied about me having access to their platform and then tried to push me off through their customer service. Stay away, there’s better options.

Poor
Based on 27 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insurance professionals in all 50 states count on XCEL to get licensed and stay licensed. We provide insurance pre-licensing, exam prep, and continuing education for Life & Health, Property & Casualty, and Personal Lines — online self-paced, livestream, or in person.Our 3-Part Training Process combines a state-specific pre-licensing course, a focused prep review, and weighted exam simulators that mirror your state exam, built on a research-based learning approach. Complete it and meet the readiness benchmark, and you're backed by our XCEL Pass Guarantee.Our courses are developed by insurance training experts averaging 20+ years of experience, using psychometrics and research-based practices to improve student outcomes. Rubi, our AI study partner, is built from XCEL's own curriculum — ask questions, get instant explanations in multiple languages, and reinforce weak areas as you go.Every course matches your state's exam syllabus and lines of authority, so you never study material that does not apply to your license. Whether you're earning your first license or renewing an existing one, XCEL gives you state-approved coursework, flexible formats, and support at every stage of your insurance career.
XCEL Solutions (xcelsolutions.com) has 27 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
27 approved reviews, newest moderated first
Ricky E.
They lied about me having access to their platform and then tried to push me off through their customer service. Stay away, there’s better options.
Tonia A.
There are 39 chapters and each chapter are detailed notes of 30-40 pages, in which they go over repeated notes which extends the lesson. They do not provide quizzes in between. they only give you a MONTH to finish course after paying almost $200 to take course. The way theu have it outlined you would need 3 mon's the most to finish course and tests.. There is no refund if you start the lesson..Overall I think this is a course that create and confuse the purchaser on questions making it harder to pass exams an move to the next chapter... I made a mistake when i purchased it.. I used Examfx on my previous L/A/H license snd past on first try. They Examfx breaks it down gives quizzes and helps you understand the training to prepare you for test..I made a big $200 dollar mistake not knowing the structure of this xcelsolutions course.. I WARN YOU DO NOT PURCHASE> INSTEAD GO TO ExamFX YOUR pocket will thank you.
Zak M.
God, where can i even start. They claim to use multi media to teach however the lessons are 95% notes that are EXTREAMLY repetitive. Each lesson is far too long and if i was taking notes, would take me anywhere between four to six hours to complete. If you have options, avoid this service at all costs.
Elly H.
I recently enrolled in the Xcel Life Insurance program. I am new to the life insurance industry and found myself taking a while to get through each chapter. I initially thought it was my brain trying to figure out new information but later once I compared the Xcel program with Kaplan and a local in-person training colleagues were using, I was stunned at the difference. Xcel's platform had more clunky language, outdated verses and long chapter summaries verses the other two options. Once I was ready to take the test, I had to analyze most of the questions due to the outdated language, I was able to pass the test the first try but my colleagues who also Xcel had to retake the test 3 times. Xcel has been in the industry for a long time but has not updated their material which places people at a disadvantage. Please CHECK FOR OTHER OPTIONS outside of Excel. Do your research, I wish I did.
Matt R.
If you put forth the effort and study by going page by page, paragraph by paragraph, chapter by chapter and review the sample questions, you'll pass on your first try. But you have to have the desire to understand how insurance works.
CrappyXcelsolutions
The life and health pre licensing course does not provide detailed information on laws and insurance regulations. Making it extremely hard to actually pass a state exam. Xcelsolutions wouldn't be absolute trash if it instructed course takers how to pass there life and health state exams. **Do not waste your time and money on xcelsolutions.com.** You do not get any help or advice in the process. At least from this trash course.
Quinn R.
I recently had to use Xcel Solutions to study for my Life and Health Insurance License exam. While I passed the state exam on the first try, I was not impressed with Xcel. The webpage sometimes stalled/crashed when the wifi was even slightly weak, even after clearing a great deal of disk space on my computer and with absolutely no other tabs or programs running. The material in much of the chapters was long and dry, and didn't help with retention. There needs to be a read-aloud/narration tool to help get through the longer chapters.
Alicia H.
I did manage to pass my exams. However, I found the Xcel course extremely frustrating. Grammatical errors, inconsistencies and factual errors throughout the state insurance/health/disability study material. For some chapters, the summary video referenced information that wasn't even covered. This happened even more frequently with the practice exam questions. I got used to ignoring the smaller typographical errors, however some wrong words or omitted words completely changed the meaning of what was being taught. Sometimes I had to read and reread a sentence to figure out what it was supposed to have said. This felt like a beta-version of a training program, not a finished product. The presenters in the videos were all staring at a point above the camera, not directly into the camera, so they were looking at something above me, not at me. It was weird and distracting. There was even one section in the written material with readable words crossed out with a line, and suggestions for a fix, so I could see a suggested edit from the back end of things. Like I said, the whole program felt like it was unfinished, unpolished, a beta version or a rough draft. I feel like I passed my exams IN SPITE OF the sub par training material, rather than because of it. I hope someone at Xcel reads this and takes it to heart because the program seriously needs work. Too repetitive, too long, too unfinished and unpolished. Too many grammatical mistakes. It's like it was written by AI, and in a different language other than English, and then hurriedly scrapped together and pushed out with an unforgiving deadline. NOT a good course, I do NOT recommend. If it's the only thing your work is offering as study material, good luck to you.