Excellent
Based on 677 reviews
Xtreme Lashes by Jo Mousselli4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry.Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.
Xtreme Lashes by Jo Mousselli (xtremelashes.com) has 677 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
677 approved reviews, newest moderated first
Melodie W.
Lash protector is a much to extend the life of your lashes. The product was shipped and I received in two days when regular shipping.
Reply from Xtreme Lashes by Jo MousselliAug 19, 2020
Thank you for your review, Melodie! We appreciate the positive feedback.
Yara
I just love how every person provide help and support! This is what make me want to work as a lash stylist. Appreciate all the efforts. Much love
Reply from Xtreme Lashes by Jo MousselliAug 19, 2020
Thank you so much for your review, Yara! Your success is our #1 priority.
Donna
Xtreme products are by far the most superior line I've used.
Reply from Xtreme Lashes by Jo MousselliAug 19, 2020
Thank you for the glowing review, Donna! We appreciate your feedback so much.
Katha
This is a great way to get a new positive outlook on upgrading your lashes and to get people to notice you more like right away!!! Thanks Lashes by Jo Mousselli
Reply from Xtreme Lashes by Jo MousselliAug 19, 2020
Thank you for your review, Katha! We are so glad to hear you love your new lashes!
CM
Overall the session went well, but there seemed to be several technical errors (from students and instructor) throughout the time I was a model. I understand that was the first day of models, so there probably was a lot of adjusting from everyone. I wish I would have walked away with a full set (or at least close to) as that was what was presented to me however, it was only expected that I receive approximately 6 lashes per eye.... Unfortunately, the end result did not justify the length of time I had to lay there. My lashtista was great, and did a good job with the start to finish process. I definitely appreciated not getting poked in the eye or my natural eyelashes getting ripped out.
Reply from Xtreme Lashes by Jo MousselliSep 2, 2020
Dear Christina, We regret that you were not satisfied with the number of lashes you received from the Lashista® student that applied to you. Students learning how to apply eyelash extensions are instructed to focus on safety, sanitation and hygiene and “Accuracy is more important than speed. And, perfect practice makes perfect lashes” according to Jo Mousselli. Applying fewer eyelash extensions with precision, safety and sanitation in mind is more important for beginner lash stylists as their speed will come with future practice. However, if they are working too fast and focusing on speed, they will develop poor habits that will be difficult to break in the future. Furthermore, we disclose to all models NOT to expect a full set of lashes, and in fact, we offer models a $50 product credit for serving as a model. Please note the excerpt from the email we sent to you on June 24, 2020 at 12:24 PM, which according to our records, you opened multiple times on the same day. As you can you see, we fully disclosed to you not to expect a full set. We realize you may have overlooked the following statement from the email that we sent to you on June 24, 2020. Excerpt from June 24, 2020 email that we sent to you: “We expect that you will have some length and volume added to your eyelashes, but please be aware that we cannot guarantee that you will receive a full set of lash extensions.” Again, we regret to learn that you were not satisfied with the number of lashes that you received. It is very common for beginners to apply less than ten lashes per eye during their first lash application. We hope that you enjoyed your $50 product credit that you received for supporting the Lashista® student that applied extensions to you.
claire P.
I am based in the UK. I trained with Xtreme in 2012 in London. At this point the UK distributor left and there has never been a replacement! Which has been an issue having to order from the US due to high shipping and US tax charges and our own import tax that existed only up until recently. shipping charges have become much more reasonable recently. The service received from the HO team has always been very professional and issues have been at least listened to. However, the loyalty program is out of reach for me (lashes are 15-20% of my business) so my spend never qualifies. I have never felt rewarded for simply being loyal to the brand as the loyalty is only measured on your spend. I'm not listed on the find an Xtreme stylist part of the website, again I don't spend enough???!! I find that a little offensive and unsupportive. I LOVE the Xtreme brand, nothing can argue the calibre of the product but the company approach is a little corporate and impersonal from my experience. Every team member I have spoken with has been so lovely but the outcome never changes. I will remain loyal and appreciate this opportunity to share my experience as a user who doesn't meet the preferred spend criteria but loves the brand.
Reply from Xtreme Lashes by Jo MousselliAug 18, 2020
Thank you for taking the time to share your experience, Claire. Your feedback is very important to us. Please rest assured that your feedback will be shared with upper management for review.
Verena
I was very impressed with the online course. Naytanda provided thorough instruction and provided guidance and feedback throughout the process. It was a great experience. I would recommend that Xtreme Lashes provide a list of supplies that we should have ready, such as barbicide, a box for disintecting of the tweezers, fine point sharpie, foam mat for the massage table for added comfort. I would also recommend creating small sample packs of the applicators and the eye makeup remover for the models.
Reply from Xtreme Lashes by Jo MousselliAug 9, 2020
Thank you for the detailed and honest feedback, Verena! It is extremely helpful to receive review like yours with suggestions for how we can meet our Lashistas' needs. We are so glad to know you are satisfied with your Live Online Trainer! We will be sure to pass this along to Naytanda.
Jennifer
Very fast FREE delivery. Easy ordering process and product was exactly what I wanted. Thank you. I will definitely be a repeat customer.
Reply from Xtreme Lashes by Jo MousselliAug 5, 2020
Thank you for the positive words, Jennifer! We appreciate your feedback and are glad to know you are satisfied with your experience.
