Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
751 approved reviews, newest moderated first
Sharon L.
I have not received what I ordered yet. When I receive my order, I will let you know. I don’t know when or where my order is.
Reply from AliMedOct 14, 2019
Hello Sharon, Thank you for reaching out. Your information has been passed along to the appropriate team for review. With appreciation, The AliMed Team
Shawn W.
I ordered what I thought was an Iceman it turned out to be just a wrap for the knee for one. When I called your customer service your agent was extremely rude and difficult to deal with. I still haven't recieved my RMA # so I can send the item back. I am calling again tomorrow if I don't get it.
Reply from AliMedOct 14, 2019
Hello Shawn, We appreciate you providing feedback, and would like to apologize for the experience you've received. This information has been passed along to the appropriate team for further review. Thank you, The AliMed Team
LK
The products are great .. shipping is pretty high for what I ordered.
Reply from AliMedOct 14, 2019
AliMed is constantly working towards a seamless experience for all our customers, and we are glad to have met that mark with you. The information regarding the shipping charges has been passed along to the appropriate team. Thank you, The AliMed Team
customer
I bought an AFO for my mom and it worked so well. Her gait looks so much better and she feels more stable when walking.
Reply from AliMedOct 14, 2019
We appreciate the feedback about our recent experience. AliMed has built its reputation on the high-quality product offerings, and we are glad to hear the product you've purchased has worked for your mother. Thank you, The AliMed Team
customer
Wrong product sent.
Reply from AliMedOct 14, 2019
We apologize that you were sent the incorrect product. Your information has been passed along to the appropriate team for review. Should you have additional questions in the meantime, please email [email protected]. Thank you, The AliMed Team
Russell
Instructions for the heel cups are inadequate. I need more understanding of the heel cups I ordered. I have called and emailed but no response yet. So, I have not installed them yet.
Reply from AliMedOct 14, 2019
Hello Russel, Thank you for taking the time to provide feedback. We apologize for the delay in getting abck to you regarding the questions you have. This information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
customer
Great products and great customer service.
Reply from AliMedOct 14, 2019
Thank you for providing feedback. AliMed works to provide great service and high-quality product offerings for all our customers, and we are glad to have met that mark with you. With appreciation, The AliMed Team
mark
did NOT receive item described. called customer service agent was not interested. would not allow return even thou stated in ad that returns were accepted. very uncaring and unfriendly place to do business. will most likely need to contact B.B.B. to get any kind of action from them.or I will be stuck with an over priced stand that I cannot use. THERE HAS TO BE A BETTER PLACE TO DO BUSSINESS WITH. if there was a lower rating than 1 star I would have used it!
Reply from AliMedOct 14, 2019
Hello Mark, Thank you for taking the time to provide feedback. We apologize for the experience that you've received. This information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team
