Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
751 approved reviews, newest moderated first
IA Jewish Senior Life C.
Nancy is always fast and friendly.
Reply from AliMedNov 20, 2019
Thank you for taking the time to reach out regarding your recent order with us. AliMed's priority is a quick order process from our knowledgeable customer service team. Looking forward to doing more business in the future, The AliMed Team
customer
I liked the splint but the shipping is high and the restocking fee is ridiculous
Reply from AliMedNov 20, 2019
Thank you for taking the time to reach out about your recent order with us. Your feedback has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
customer
I ordered my package a month ago and didn't receive it only to find out that my package was returned due to not having my apartment number. The package was returned to the post office and shipped back to AliMed. My money has not been refunded still. What pisses me off is I realized that the shipping address needed the apartment number way before it was shipped and when I called and told them this they said well we can't communicate with the delivery person to let them know. What the hell. Worst part is I needed a splint for a patient and the patient is now discharged from the facility without a splint. Terrible company. Will likely never go through them again for our company needs.
Reply from AliMedNov 20, 2019
We appreciate you taking the time to provide feedback on your order, This information has been passed along to the appropriate team for further review. Thank you, The AliMed Team
Thermor-Linda R.
Delivery takes a while but the product is good.
Reply from AliMedNov 11, 2019
We appreciate you taking the time to provide feedback. AliMed strives to provide a seamless experience from beginning to end. And we are glad to have met that mark with you. Thank you, The AliMed Team
customer
Customer service rep was great!
Reply from AliMedNov 8, 2019
Thank you for taking the time to provide feedback. AliMed strives to provide exceptional service for all our customers, and we are glad to have met that mark with you. Looking forward to doing more business in the future! The AliMed Team
Debbie D.
Product was good ... Packing of the items was terrible. The boxes were all beat up and ripping apart. Therefore the product was hanging out.
Reply from AliMedNov 7, 2019
Hello Debbie, We appreciate you taking the time to reach out. We apologize for the state of your package, as that is not the norm for us. This information has been passed along to the appropriate team, should you need further assistance please email our Customer Service team at [email protected]. Thank you, The AliMed Team
customer
I have requested a return and I was promised a return lable 2 weeks ago and still have not received anything. I own three hotels and would never shop from this site again!
Reply from AliMedNov 4, 2019
We appreciate you taking the time to reach out. We apologize for the inconvenience you've experienced. This information has been passed along to the appropriate team for review. Thank you, The AliMed Team
Michael yankee Y.
This is the worst, bought their top of the line brace for wife who has drop foot, Came in a ziplock bag, ridiculous and diid not fit at all. Attempted to return, no can't..because you opened the bag. ^00+ dollars down the toilet. Never buy from them, terrible customer support.
Reply from AliMedOct 28, 2019
Hello Michael, Thank you for taking the time to provide feedback. We apologize for the recent experience that you've received. This information has been passed along to our customer service team for further review. With appreciation, The AliMed Team
