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Better2Know Reviews | Read Customer Reviews of better2know.com

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Health & Medical
Diagnostics & Testing
Better2Know

Better2KnowReviews of better2know.com

Diagnostics & Testing

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4.3

Great

Based on 756 reviews

Better2Know4.3

Reviews756 About Contact

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Rating breakdown

5 star80%
4 star2%
3 star1%
2 star1%
1 star16%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Better2Know

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7

Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.

Also known as: better2know.com
Website: better2know.com
Category: Diagnostics & Testing
Listed on Folks Told: 2026

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better2know.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 57% of reviews.
Most recent review: October 2026.

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Better2Know reviews

756 approved reviews, newest moderated first

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Elisa L.
Jun 12, 2020
Reliable and efficient
Good experience whole way through
Reply from Better2KnowJun 12, 2020
Thank you for reviewing us, we are delighted to have served you.
Report
Mark N.
Jun 12, 2020
Great customer service
Great customer service. Quick results. Really helpful throughout the complete process. Recommended.
Reply from Better2KnowJun 12, 2020
Thank you Mark, we will make sure the customer service team know your views!
Report
Peter
Jun 12, 2020
Efficient service with quick turnaround
Efficient service with result within a week of ordering the test.
Reply from Better2KnowJun 12, 2020
Thank you Peter
Report
Sheila A.
Jun 11, 2020
I found Better2Know a great company
I found Better2Know a great company, with knowledgeable and kind staff that do all they can to advise and help there customers. I posted my test on a Monday and received my results on the following Thursday Excellently service would highly recommend
Reply from Better2KnowJun 12, 2020
Thank you Sheila , it was our pleasure to serve you.
Report
Mordechai
Jun 11, 2020
Ignore the explanation file - see the VIDEO instead
Good service, except that the explanation file sent to me on how to get the blood sample was WRONG, resulting a unnecessary pain and delay. The explanation video was fine, and I managed to get the sample on a second attempt.
Reply from Better2KnowJun 12, 2020
Thank you for taking the time to review us. We have improved our sample collection instructions following your feedback.
Report
Ricky L.
Jun 10, 2020
Fast & professional service
The staff have been in touch at every point in the process from buying to receiving results. Great company and great service that I would recommend for anyone.
Reply from Better2KnowJun 10, 2020
Thank you Ricky, we were delighted to be of service to you.
Report
Mark
Jun 9, 2020
Fast and Professional Service
Excellent service and fast results for my Covid-19 Antibody Test. Great Customer Service!
Reply from Better2KnowJun 10, 2020
Thank you for taking the time to review us Mark. We were pleased to be of service.
Report
Paun Cristian I.
Jun 9, 2020
Best service
Best service! Less than 12hr had the results! Thanks for your professionalism!
Reply from Better2KnowJun 10, 2020
Thank you for taking the time to review us Paun, we really appreciate it.
Report

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