Consumer Tax AdvocateReviews of covidtaxrelief.org

Reply from Consumer Tax AdvocateJun 8, 2023

Thank you for your wonderful review! We're thrilled to hear that Cynthia provided you with fantastic service. Her knowledge, kindness, and support truly exemplify the level of service we strive for. We are delighted to have played a part in your successful outcome. Thank you for choosing our company and for your kind words of gratitude. Megan

Reply from Consumer Tax AdvocateJun 8, 2023

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or frustration you may have experienced. We understand that waiting for updates and information since January has been disappointing. We want to emphasize that the timelines for receiving funds and updates from the IRS regarding the ERC credit are unfortunately out of our control. While we strive to provide timely information and updates, the IRS processing times can vary significantly, leading to delays in disbursing funds and providing updates to applicants. However, we want to assure you that your case has been approved and submitted, and we are also eagerly waiting to hear back from the IRS. Please understand that we have a vested interest in your success, as we do not receive payment unless our clients do. We genuinely appreciate your patience during this process. We understand that waiting can be frustrating, and we apologize for any lack of communication that may have exacerbated the situation. Please rest assured that our team is actively monitoring your case and will provide updates as soon as we receive them from the IRS. If you have any further questions or concerns, please don't hesitate to reach out to us directly. We are committed to addressing your needs and ensuring your satisfaction. Carter who is one of our managers will be calling you right away. Thank you again for your feedback, and we appreciate your understanding as we work diligently on your behalf. Megan

Reply from Consumer Tax AdvocateJun 8, 2023

Thank you so much for the review and just taking the time to do so. We really appreciate it and are glad to be of help! Megan

Reply from Consumer Tax AdvocateJun 7, 2023

Thank you so much for your review. We strive to be there when our clients need it. Thank you for being there for your community. Megan

Reply from Consumer Tax AdvocateJun 7, 2023

Thank you so much for sharing your positive experience with us. We are delighted to hear that your experience was very good, and we appreciate your kind words about your representative, Kara. She takes great pride in providing detailed explanations and guiding clients through the process of completing the ERC application accurately. At Consumer Tax Advocate, we strive to ensure that our clients have a smooth and successful experience. We understand that navigating the ERC application process can be complex, and we are committed to providing the necessary guidance and support to help our clients complete it correctly. We will make sure to pass along your compliments to Kara, as it will undoubtedly motivate her to continue delivering exceptional service. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help. Thank you once again for choosing us as your trusted partner in the ERC application process. We appreciate your feedback and look forward to serving you in the future. Megan

Reply from Consumer Tax AdvocateJun 7, 2023

Thank you so much for your kind words, we really appreciate it. We want to thank you for serving your community during the hard times we all went through.. Megan

Reply from Consumer Tax AdvocateJun 7, 2023

Thanks so much for the review and taking the time to get on here and do it :) I let Randy know about it and you made him smile. Thank you for staying open and serving your community in the tough time, you're industry is a tough one at that! Megan

Reply from Consumer Tax AdvocateJun 7, 2023

Thank you so much for the kind words and taking the time to review our services. Megan