Excellent
Based on 418 reviews
Franklin Machine Products4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
WENDY'S HAMBURGERS #.
When packing need to check one more time to make sure you have the exact much of the order parts
Reply from Franklin Machine ProductsJan 11, 2020
Hi Jasim - thank you for your comment. We definitely work hard to make sure your order is accurate every time we ship. We look forward to continuing to prove our commitment to your satisfaction.
Jack
Well made and received in a timely manner. Easy to place order as well.
Reply from Franklin Machine ProductsJan 11, 2020
Hi Jack - thanks for commenting. We're glad to hear you're satisfied with your purchase and your buying experience. Thank you!
APPLEBEES #.
It's always a pleasure to talk w/Jan!
Reply from Franklin Machine ProductsJan 11, 2020
Glad to hear Jan has taken care of you - our goal is to make parts ordering as easy as possible for our amazing customers. Thanks for the review!
WENDYS HAMBURGERS #.
Excellent customer service
Reply from Franklin Machine ProductsJan 11, 2020
Thank you - we pride ourselves on the superior customer service our team provides.
BALTER SALES C.
great customer service! friendly,efficient ,and they ship right away!
Reply from Franklin Machine ProductsJan 11, 2020
Friendly and efficient is FMP's goal! We are so glad you're satisfied with your experience.
LOGANS ROADHOUSE #.
Web site is excellent. Easy to find what I need. Delivery is always quick. 45 year food service supervisor. KB
Reply from Franklin Machine ProductsJan 11, 2020
So glad to hear that you've been happy with your experience with FMP! Thank you for the review!
BIG BRAN C.
Couldn’t ask for better support than what we get from Michelle Giles! She’s always willing to do anything needed to help!
Reply from Franklin Machine ProductsJan 11, 2020
Michelle is a great example of the commitment of the FMP team. Thanks so much for your review!
BURGER KING #.
Great service and very fast shipping
Reply from Franklin Machine ProductsJan 11, 2020
Thank you so much! FMP is in a great position to provide fast shipping from several locations across the country. Glad we can help out!
