Ani
Great customer service
Super-speedy customer service with an order we needed redelivered. I received a response in minutes and Gratsi offered to redeliver at no cost. Thank you!

Excellent
Based on 708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
708 approved reviews, newest moderated first
Ani
Super-speedy customer service with an order we needed redelivered. I received a response in minutes and Gratsi offered to redeliver at no cost. Thank you!
Pam
I appreciate the quick response to my question regarding freshness of the wine! Love this product! 🩷
Tami K.
Quick service and customer service has been great answering questions and resolving all issues. Definitely a great company.
Toni W.
The response was very fast and my damaged box was replaced.
Cynthia H.
Gratsi by far has the best customer service in any company ever!!!! I love Gratsi! The only problem is it is so good. I think I’m drinking too much.!!!🤣🤣🤣
Gloria D.
You are Great, customer service and fast delivery, I am so glad I found your wine,😁
T L.
Great customer service! So helpful!
Trisha B.
Gratsi is by far my favorite red wine, and my friend loves the Rose. This is such quality wine that its hard to believe its sugar free and low carb. Nothing beats guilt-free drinking after a long week of work. The customer service is also impeccable, with speedy responses from actual reps rather than automated messages. They even honor replacements on damaged packaging.