Scott M.
Prompt and helpful responses.
Prompt and helpful responses.
Reply from GraywindSep 3, 2026
Dear Scott, Thanks for your kind words! Best regards Graywind team

Excellent
Based on 270 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
270 approved reviews, newest moderated first
Scott M.
Prompt and helpful responses.
Reply from GraywindSep 3, 2026
Dear Scott, Thanks for your kind words! Best regards Graywind team
oleksandr K.
Needed to reset the motor for the shades I purchased 4 years ago due to multiple remotes on the same chanel. Contacted customer suport, all they needed was my amazon order number. Located my purchase right away and provided pdf manuals. Less than 2 min chat. This company is great.
Reply from GraywindSep 1, 2026
Dear Oleksandr, Thank you so much for your wonderful review! We’re delighted to hear that our support team was able to quickly assist you and provide the information you needed. We truly appreciate your continued trust in Graywind over the years and are always here to help whenever you need us. Thank you for your support! Best regards Graywind team
Anna
We had a problem with a blind motor that was less than a year old. They shipped us a new motor and walked my husband through installation over the phone. We have five Graywind blinds installed in our home and we love them.
Reply from GraywindAug 31, 2026
Dear Anna, Thank you so much for your wonderful review! We’re glad our team was able to help and get everything working smoothly again. We truly appreciate your trust and support! Best regards Graywind team
Happy C.
A superb quality product. Accurately shown . Helpful, clear instructions which were easy to follow. I'd thoroughly recommend this product
Reply from GraywindAug 31, 2026
Dear, Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with the quality and overall experience. Your recommendation means a lot to us. Thank you for choosing Graywind! Best regards Graywind team
Stefanie B.
I’ve had my blinds for a few years now. They are such a game changer and my whole family loves how easy they are to work. I did have a hiccup where they stopped responding to the remote, but the service team sent me detailed step by step instructions and even did a zoom with me at the end to make sure they were working correctly. They took care and time to ensure the product was working and that is some great customer service!
Reply from GraywindAug 28, 2026
Dear Stefanie, Thank you so much for your wonderful review and continued support! We’re delighted to hear that you and your family are enjoying your Graywind blinds. We truly appreciate your recognition of our customer service team, and we’re always happy to help whenever you need us! Best regards Graywind team
Atul P.
The representative was knowledgeable and was very helpful.
Reply from GraywindAug 28, 2026
Dear Atul, Thank you so much for your kind words! Best regards Graywind team
customer Steven C.
Fantastic looking, great functionality!!!! They are worth every single penny!! I ordered 2 sheer vertical, motorized blinds, in white stripe, for my bedroom. They are beautiful and work amazing. Customer service was fantastic in helping me to set them up with Alexa. I couldn't be more satisfied with my new bedroom blinds!!!!
Reply from GraywindAug 27, 2026
Dear, Thank you so much for your fantastic review! We’re thrilled that you’re enjoying your Graywind blinds and had a great experience with our customer service. Your satisfaction and support mean a lot to us. Thank you for choosing Graywind! Best regards Graywind team
Janet H.
Great products and AMAZING Customer Service (Thanks again Ray and Zoe)
Reply from GraywindAug 26, 2026
Dear Janet, Thank you so much for your wonderful review! We truly appreciate your kind words and support, and we’ll be sure to share your recognition with Ray and Zoe. Thank you for choosing Graywind! Best regards Graywind team