Great
Based on 463 reviews
IdentityIQ4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Bruce H.
The customer service guy was awesome’ very patient with me ‘ helped me fully understand things and overall just nice and understanding
Reply from IdentityIQFeb 6, 2023
Thank you for your feedback, Bruce! Our customer service is always happy to assist!
Thomas M.
The Customer Service Rep was great. She was so helpful and made sure I was well taken care of before she disconnected our call. Job well done
Reply from IdentityIQFeb 6, 2023
Thank you so much for your review, Thomas! Our customer service is always happy to assist!
Jack
The customer service representative was able to solve my problem and helped me resolve issues concerning the possible misuse of old accounts that were marked paid but never closed. He was informative, courteous and guided me to reasonable courses of action.
Reply from IdentityIQFeb 1, 2023
Thank you for your feedback, Jack! Our customer service team is always happy to assist.
Andie
10/10 would recommend IdentityIQ. A few weeks ago I opened a new account, it was for my student loans and I didn't think anything of it. IdentityIQ sent me a real-time alert notifying me of the new open account. I was shocked how fast I was alerted. It makes me feel so at ease and safe to know if my identity was stolen.
Reply from IdentityIQFeb 1, 2023
Thank you for your review! We are happy to hear our real-time alerts provide you with peace of mind!
Corrie P.
I really appreciate the knowledge I grained during my conversation with representative in reference to identity fraud alerts along with the services which are provided for members of Identity IQ. I was able to enroll for services that’s available to me. I felt safer after I was provided with the three Credit Bureaus contact information to place the extended fraud alerts on my credits. Thank you for the exceptional services you provide to members. Many Thanks,
Reply from IdentityIQFeb 1, 2023
Thank you so much for your review, Corrie! We are happy to hear our services help you feel safe. Our customer service is always happy to assist!
Shun-Mahn J.
Attention to detail
Reply from IdentityIQFeb 1, 2023
Thank you so much, Shun-Mahn! We are happy to help.
Kehlend C.
IdentityIQ gives me peace of mind knowing that if anything is out of place I will be notified! Don't see myself canceling any time soon.
Reply from IdentityIQJan 31, 2023
Thank you for your feedback! We appreciate your review, and for choosing IdentityIQ services for your identity theft protection and credit report monitoring needs. We are happy to help give you peace of mind!
AJ
Got a letter in the mail that my info was in a data breach. I signed up for IdentityIQ because I’m afraid an identity thief will steal my info. It’s been sending me alerts, so that makes me feel better.
Reply from IdentityIQJan 31, 2023
Thank you for your review, AJ! We are so happy to hear IdentityIQ services helps you feel safe.
