Great
Based on 375 reviews
momence.com4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
375 approved reviews, newest moderated first
Micaela R.
Cyra was absolutely amazing! I am very happy I was able to work with her.
Reply from momence.comDec 9, 2025
Hi Micaela, thank you for the wonderful feedback! We're so pleased to hear that working with Cyra made your experience great. We'll be sure to share your message with her. We appreciate you choosing Momence!
McCall P.
Fast customer service. Love having 24 hour chat available for questions about my momence account. Appreciate the ongoing support and guidance to understand the point of sale and scheduling. Very happy i made the change two years ago with Momence
Reply from momence.comNov 26, 2025
Thank you so much for your feedback! We will continue to do our best in meeting and exceeding your support expectations.
Michelle G.
I spoke with Jake over chat and he answered my questions about memberships very promptly and he was kind.
Reply from momence.comNov 18, 2025
Hi Michelle, we are delighted your experience with support met expectations. We will be sure to pass along your feedback to Jake!
sehrish K.
They are helpful
Reply from momence.comNov 18, 2025
Hi Sehrish, thank you sincerely for your positive feedback.
Maria H.
Momence customer service is the best!
Reply from momence.comNov 18, 2025
Thank you Maria, we are glad to see your satisfaction with the Support team. We will be sure to pass on your generous feedback!
Yogi
Not user friendly -- seems messy. Cant see my records in an orderly fashion. Regarding Yoga Studios -- I attend 3 studios but only 2 show up when I try to login. Trying to see past classes and purchases is messy and not as simple as Mindbody. Why on earth would anyone switch over to this site????
Reply from momence.comNov 18, 2025
Hi Yogi, Thank you for your frank and honest feedback. We would appreciate the opportunity to improve your Momence experience. If possible could you please reach out to [email protected] so we can assist?
Véronique G.
I joined Momence (or Ribbon as it was then called) five years ago. I've seen their offering expand to include more and more services to support their clients. Their customer support has always been really efficient, fast, friendly. I really recommend them.
Reply from momence.comNov 3, 2025
Hi Véronique, Thank you so much for being with us since the Ribbon days! We’re thrilled to hear you’ve seen our platform grow and that our support team continues to make things easier for you. We truly appreciate your recommendation and your continued trust in us. 💛
Letitia W.
Josh takes time to explain things clearly with a friendly demeanor. I always appreciate his assistance!
Reply from momence.comNov 3, 2025
Hi Letitia, We’re so glad to hear Josh was able to help clearly and kindly — that’s exactly what we aim for. We’ll be sure to share your kind words with him. Thanks for taking the time to leave such a thoughtful review!
