toni C.
No hassle return
At the end of last year's season, I purchased a pool with all the trimmings. This year, as I'm getting everything set up, I discovered there were a lot of town rules about how & where I could position my new gas heater for the pool. It was going to be such a bother that I decided to see if I could just return in & live with a solar cover. Michelle & Destiny in Poughkeepsie couldn't have been more helpful! They were able to accept the return (minus a restocking fee). This was a huge relief & much appreciated. They were great last year when I purchased everything & continue their undeniable customer satisfaction policy.
Reply from Namco PoolsMay 2, 2024
Hi Toni! We're so glad to hear that Michelle & Destiny in Poughkeepsie were able to assist you with your pool heater return. We're always here to help make your experience as seamless as possible. Thank you for your kind words and for being a loyal customer!