Ken
Junk furniture
Purchased 4 different tables and 20 chairs from the enfield store, 2 days later it rained and the rust coming from from the furniture stained the new stamped concrete deck. I visited the store and spoke with Afrika she said to send in pictures to her email which I did, went down there after no contact back. Was given the number for customer service and called them, I spoke with Lynn who wasn't very helpfull other than to say call the manufacturer. So namco isn't standing behind what they sell that was only 3 days old.... terrible...
Reply from Namco PoolsSep 15, 2023
Hi Ken, thank you for sharing your experience. We apologize for the inconvenience caused by the furniture. We take your feedback seriously and will address this issue with our team. Please be assured that we strive to provide excellent customer service and hope to have the chance to make it up to you in the future.