PuppySpotReviews of puppyspot.com

Delivered on commitments and very responsive and professional. So happy with our new addition.

My awesome experience with NEW puppy . Because I had my experience training with my puppy last 10 yrs ago . I have old cage . I taught my puppy learn . My puppy Luna is great and awesome ! Thank you Karen

Our puppy is great. Delivered on time. However once you hit the purchase button puppy spot is 100% trying to sell you anything they can insurance, puppy pads, starter kits, vitamins…. It took 3 weeks to deliver the pup. And I got zero updates on the pup. Zero connection with the breeder, no pictures videos, no communication about what vacs they have and will need, no updates on any crate training, potty tracing, socialization, etc. When i got the dog I got a ziploc bag with some pepper work and was able to get ahold of the breeder that way. The breeder was awesome. And to puppyspots credit they picked a good one. But the process felt very transactional and used car like.

We were very happy with our experience on adopting Daisy to our family. Communication was great with PuppySpot. Any questions I had before hand was always helpful and answered immediately. She arrived by transport company and Sebastian and Titus had good communication and she arrived happy and well. A fantastic experience all around. Highly recommended.

Let me start by saying we got our beautiful Maltese from them. We had some communication issues, but everything turned out the way they said it would. It's just that, when you give someone thousands of dollars, you want everything to be perfect. It came down to communication issues. It was probably our luck, but they had problems with their website. They did answer all our questions and worries, more on their time, but it all worked out. Their response shows that they can be counted on... love my pup. Thanks.

Puppy spot did a great job at communicating. However, our sweet puppy showed up to the airport covered in pee from his snout all the way to his bottom/ backside. We paid for the white glove service and the offered an “upgrade” to get him to us before Christmas, we agreed. When the puppy arrived there were only paper shavings no puppy pads under him to soak things in. He was trembling and so afraid. He has settled in after 3 days, but has a cough. He will have his first vet visit on Saturday first thing in the morning. I hope our boy is going to be okay.

I bought a male. A week before delivery they called and said he was in fact a she. I still wanted the puppy I picked. She got here and within a half hour I realized she was not the dog I bought. AGAIN, I still want to keep her because its not her fault and we were already in love with her. I asked if they could do any refund because of all the mess-ups and still have not heard anything a week later. I found that when I was purchasing a pup, I was consistently contacted. Now that I had these issues, they don't get back to me in a timely matter and when I do get ahold of someone, they barely speak English.

The communication was spot on after I reserved my puppy. I called a few times after to ask additional questions and everyone was very helpful and answered all my questions. I have recently received a happy healthy maltipoo who we already love so much. He’s adjusted so well and loves it here. Thank you PuppySpot.com for all of your help and assistance with getting my precious little puppy!