Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Andrea S.
Great communication and you guys got us our puppy ahead of time to make him the greatest gift for Christmas!!!! Thanks for that
Reply from PuppySpotDec 26, 2025
We're happy to hear that the communication was great, and we could get your puppy to you early! We appreciate you letting us be a part of your Christmas.
Natalie S.
It was amazing!!! The amount of information I got gave me peace of mind and if I had a question they were so quick to help!! I definitely recommend adopting a pet through them :) they are absolutely amazing and so organized. If I ever buy another pet I know where I’m going!!
Reply from PuppySpotDec 24, 2025
We're happy to hear that the information we provided brought you peace of mind! It's great to know our team was quick to help. Thank you for recommending us; we appreciate your kind words and are glad you had an amazing experience adopting a pet.
Alan G.
Everything went smoothly from start to finish. They kept in contact and did exactly what they said they would do. They even gave us an upgrade for free and an earlier delivery date.Thanks guys
Reply from PuppySpotDec 24, 2025
We're happy to hear that everything went smoothly and that you were pleased with our communication. We appreciate your positive feedback regarding the upgrade and early delivery!
Marianne
Great photos of pets and many choices. Toni provided great customer service.
Reply from PuppySpotDec 24, 2025
We're happy you enjoyed the variety and photos of pets. We appreciate your recognition of our customer service. Thank you for your feedback!
Jennifer N.
The experience overall was tremendous. The downside was the follow up emails that contained broken links and when reaching out regarding those broken links, we never received a response. Overall, our newest addition is happy, healthy, and doing amazing thank you for the safe delivery.
Reply from PuppySpotDec 26, 2025
Thank you for sharing your feedback with us. We’re glad to hear your overall experience was positive and that your puppy is happy, healthy, and settling in well. We appreciate you sharing your concerns around follow-up communication and value the opportunity to learn from your experience. We’re always here if you need any additional support as you continue your journey with your newest addition.
Amanda
The process from beginning to end was so easy. Puppyspot was communicative through every step and ensured that I was fully prepared for my puppy. It was such a great experience.
Reply from PuppySpotDec 24, 2025
We're happy to hear that the process was easy and communicative for you. Thank you for sharing your positive experience; we appreciate your feedback!
Shana H.
We had an amazing experience with PuppySpot! The process was easy, communication was great, and our puppy arrived healthy and happy. We are so in love and thankful for PuppySpot for bringing our new best friend into our lives. Highly recommend!
Reply from PuppySpotDec 24, 2025
We're happy to hear the process was easy, communication was great, and your puppy arrived healthy. We appreciate you choosing us to bring your new best friend into your life!
Luis R.
This company is super professional and absolutely efficient and was great with customer service throughout the process.
Reply from PuppySpotDec 24, 2025
We're happy to hear that our team provided professional, efficient service and great customer support. Thank you for your positive feedback!
