Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Sherry
Everyone was great and my puppy is so great.
Reply from PuppySpotJul 23, 2024
We are so happy to hear that you had a great experience and that your puppy is doing well. Thank you for sharing your positive feedback!
Kelly W.
Easy to do happy dog
Reply from PuppySpotJul 23, 2024
We're so happy to hear that you had a positive experience! It's wonderful to know that you were able to easily complete your task and that your dog was happy.
Val
It took us a couple weeks to make the decision to move forward and get our new bichonpoo puppy, Finnegan. There were no high pressure tactics; just patient answers to our questions. Puppy Spot has a large and wide selection of puppies and we love our new fur baby. The whole process was seamless and easy.
Reply from PuppySpotJul 23, 2024
We are thrilled to hear that you had a positive experience with us and that you are enjoying your new puppy, Finnegan! We strive to provide a seamless and stress-free experience for our customers, and we are happy to hear that we were able to meet your needs. We appreciate your kind words and wish you many happy years with your new furry friend.
Gregory
Piper arrived on time and only 15 miles from our home. The transfer was smooth and I appreciated that the driver asked for id and took a picture of me with Piper to assure we were the right parents . Piper was in great shape and smelled very nice. We could tell she was well taken care of on the trip. We love Piper already.
Reply from PuppySpotJul 23, 2024
We are so happy to hear that you had a great experience with Piper! It sounds like she was well cared for and arrived safely and happily. We are thrilled that you love her already.
Joyce M.
I appreciated the emails and texts regarding Emily. More communication regarding her on board her flight safely would have helped ‼️
Reply from PuppySpotJul 23, 2024
We appreciate your kind words and feedback. We understand the importance of clear communication, especially when it comes to loved ones. We will take your suggestion into consideration as we strive to improve our communication processes.
Daniel G.
I picked my puppy and the communication I believed was going well. They told me the delivery date. They emailed me every few days to update the delivery details. I pick up the puppy and all was good delivery service was seamless and easy. Half way home we noticed the puppy has a lump on its stomach. I call Puppy spot and they say its a umbilical hernia and is "very common" that it will have to be addressed by my vet when its time to spay her. I just spent over $4200.00 including transport. The dog has to have surgery to correct a "common" problem. They never communicated this issue to me. It was noted on the medical exam paperwork they gave me on the dog when picking her up, so they clearly knew about this issue.
Reply from PuppySpotJul 23, 2024
We understand your frustration and disappointment. It's understandable that you're concerned about the unexpected medical issue with your new puppy. We strive to provide transparent and comprehensive information about our puppies, and we're sorry that this wasn't communicated to you before you picked her up. We value your feedback and are here to help. Please give us a call at 866-306-6064. We wish you and your puppy all the best and hope for a smooth recovery.
Consumer
This is my second time using puppy spot. We’ve had the best experience from before we decided to purchase from the purchase to receiving our puppy. Everything is explained, and they follow up to ensure that everything you need to know after you receive your puppy goes seamlessly. Chuck drove our puppy seven hours to us. He was great and I feel like she was very well taken care of.
Reply from PuppySpotJul 23, 2024
We are so happy to hear about your positive experience with us! We strive to provide the best possible service and care for our puppies and their new families. We appreciate your kind words about Chuck and his dedication to ensuring a smooth transition for your new puppy.
Timothy G.
Going through this company, puppyspot, was probably the best experience I’ve ever had when buying a dog. Everything was done very professionally and efficiently.
Reply from PuppySpotJul 23, 2024
We are thrilled to hear about your positive experience! It's wonderful to know that you had a smooth and enjoyable process when finding your furry friend. We strive to make every customer's journey as seamless and rewarding as possible.
