Great
Based on 7,460 reviews
PuppySpot4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Gloria K.
it was amazing he was there on time and very sufficient with my puppy.
Reply from PuppySpotJul 19, 2024
We appreciate your kind words! It's wonderful to hear that you were happy with the service provided. We strive to offer the best possible care for our furry friends, and we're glad that you had a positive experience.
Kim V.
Thank you to puppy spot for helping us find our forever for baby. He arrived safely yesterday happy and healthy and ready to play. We had a great experience with puppyspot And we would recommend it to anyone looking for an easy no nonsense means of bringing you and your forever for a baby together. Thank you puppy spot.!
Reply from PuppySpotJul 19, 2024
We are so happy to hear that you had a wonderful experience with us and that your new puppy arrived happy and healthy! It's heartwarming to know that you found your forever friend. We strive to make the process of finding a puppy as easy and enjoyable as possible, and we are thrilled that we were able to help you bring your new family member home.
Vlad K.
White glove service from beginning to end, which made the process seamless. Very caring, knowledgeable, staff walked us through each step, answered all of our questions and sent us helpful links during, and after, the purchase. Highly recommended for anyone desiring a new puppy.
Reply from PuppySpotJul 19, 2024
We're so happy to hear you had a positive experience with us! We strive to make the process of finding your perfect pup as seamless as possible, and we're thrilled that our staff met your needs. Thank you for your kind words and recommendation!
Celia A.
My new puppy arrived safely and in excellent condition. She is heathy and happy. Eating well and loves her new toys. She will be seeing our Vet in 2 days. Mark and Chuck made the delivery of our puppy seamless! Very pleased with Puppy Spot!
Reply from PuppySpotJul 19, 2024
We are thrilled to hear that your new puppy arrived safely and is settling in well! It sounds like she is already enjoying her new home. We are happy to hear that you are pleased with PuppySpot.
Cathy C.
I took a chance by getting my English Chocolate Labrador online through puppy spot. This agency has been top notch from day one. They answered all my questions throughout the process. My precious puppy is perfect.
Reply from PuppySpotJul 19, 2024
We are so happy to hear that you had a positive experience with our agency. We strive to provide our customers with the best possible service and we are thrilled to hear that you are happy with your new puppy. We appreciate your kind words and we wish you and your furry friend many happy years together.
Karen
I was looking for a puppy and was referred to PuppySpot. The sales agent Kelvin was extremely helpful in educating me on the overall PuppySpot experience! I was completely satisfied with the overall process of getting my puppy; kept me informed of every step; providing guidance the entire way! Thank you!
Reply from PuppySpotJul 19, 2024
We are so happy to hear that you had a positive experience with PuppySpot! We appreciate you taking the time to share your feedback. We are proud of our team and their commitment to providing excellent customer service.
Gigi
I'm writing this review as a warning to others after a disappointing experience with this breeder. While our new Bichon Frise puppy is adorable and has stolen our hearts, we're extremely disappointed to discover that she's not a purebred as advertised. Despite paying nearly $4000, it's clear that she's a mix with another breed. This revelation has left us feeling misled and taken advantage of. We trusted the website and ignored the warnings from others, which was a mistake. It's not the puppy's fault, and we'll continue to love and care for her, but we regret our decision to trust this breeder. If you're considering getting a puppy from this website, I urge you to exercise extreme caution and do your research. Don't make the same mistake we did. Look for red flags, read reviews, and ask for transparency about the puppy's lineage and health clearances. We hope that by sharing our experience, we can prevent others from being scammed like us.
Reply from PuppySpotJul 23, 2024
We are genuinely sorry to hear about your concerns vis a vis your Bichon Frise's pedigree. She is in fact purebred. According to our records the Sire is a purebred Bichon Frise with a registry registration number on file and the Dam is a purebred Bichon Frise, also with an registry registration number on file. We will be sending you this confirmation via email. One potential source of the confusion may be the whatever third party testing method was used. All of them come with explicit qualifiers that they do not offer 100% DNA accuracy. It is why we recommend relying on the registry documentation.
Tina C.
We are very happy with our little girl Lilac/Bailey. The process went smooth and seamless. The only issue was where the planes deliver to. We drove 5 hours each way, a long day for all.
Reply from PuppySpotJul 19, 2024
We appreciate your kind words about your experience. We understand that traveling a long distance can be tiring, and we're glad that the overall process was smooth for you.
