Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Rick
Simple to start, easy to follow and you have new glasses ..... well new lenses to see with.
Reply from Replacement Lens ExpressMar 26, 2024
HI Rick, Thank you so much for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses and that you found our ordering process easy to navigate through. We look forward to seeing you again soon. Sincerely, Jennifer
Consumer N.
I will always send my favorite frames to Replacement Lens Express. The lab does a great job and customer service goes above and beyond expectations.
Reply from Replacement Lens ExpressMar 25, 2024
Hi Carolyn, Thank you very much for leaving us such a glowing review about your experience with RLE. I am thrilled that you continue to choose RLE for your prescription eye glass lenses. Thank you again and we hope that you have a wonderful spring season! Sincerely, Jennifer
Sandra A.
Ordering was easy. I got both pairs back in about 10 days and they are great.
Reply from Replacement Lens ExpressMar 25, 2024
Hi Sandra, Thank you very much for leaving us such a great review. I am happy to hear that you found our ordering process easy to navigate! We are thrilled that you are happy with the quality of our lenses. We hope that you have a wonderful spring season and we can't wait to see you again soon. Sincerely, Jennifer
Lawrence D K.
Prompt service. Excellent quality.
Reply from Replacement Lens ExpressMar 21, 2024
Hi Lawrence, Thank you for leaving us such a wonderful review about our service and quality . We are thrilled that you choose to shop for your new single vision prescription lenses with us. Thank you again and we hope to see you again soon. Sincerely, Jennifer
Richard D.
I have been replacing lenses using RLE for years and have always been impressed with their quality and longevity. I have tried the glasses and coatings from my optician, and while their coating last just a year, RLE’s application process gives me coating that lasts seemingly indefinitely. I have glasses over 5 years old with RLE lenses and the AR coatings are still perfect.
Reply from Replacement Lens ExpressMar 14, 2024
HI Richard, Thank you very much for taking the time to write such a wonderful and informative review! I appreciate that you took the time to mention our RLE branded anti-glare coatings and their performance. We are thrilled that you have and continue to choose RLE for your prescription eyeglass lenses. Thank you again and I look forward to seeing you again. I hope you have a wonderful spring season. Sincerely, Jennifer
frank N.
I got what I ordered and it was faster than I thought. Frames were nice and fit great
Reply from Replacement Lens ExpressMar 11, 2024
HI Frank, Thank you very much for leaving us such a wonderful review of your recent shopping experience with RLE! I am thrilled to hear that you are happy with your new authentic Ray Ban replacement sunglass lenses. Thankyou again for choosing RLE for your new non prescription replacement lenses. We hope that you enjoy wearing them this spring. Sincerely, jennifer
ella
I was glad that they had the product I was searching for. I was kept in the loop of when the product would be to them; and then to me. I was kept up to date and I appreciated that.
Reply from Replacement Lens ExpressFeb 29, 2024
Hi Pam, Thank you very much for taking the time to leave a review of your shipping experience with us. I am happy to hear that you pleased with your new frame and the level of service you received. Thank you again for shopping with RLE for your eye wear needs. Take care and have a wonderful spring. Sincerely, Jennifer
Jay S.
This was the 3rd or 4th time I have used Replacement Lens Express. Great customer service, quick and simple process makes everything smooth and easy. That's why I keep coming back.
Reply from Replacement Lens ExpressFeb 27, 2024
Hi Jay, Thank you so much for taking the time to write us such a glowing review! We are thrilled that you continue to choose RLE as your go to provider for prescription eyeglass lenses. We look forward to seeing you again soon. Take care and have a wonderful spring. Sincerely, Jennifer
