Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Reverse Mortgage Funding
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.RMF is committed to — and recognized for — providing extraordinary customer service experience. Part of the reason for our consistently excellent customer service ratings is that we provide an experience that’s tailored to each individual. RMF is by your side throughout the entire process of your reverse mortgage loan or Home Equity Conversion Mortgage (HECM) loan.This material is not from HUD/FHA or any government agency and we are not acting on behalf of HUD/FHA or any government agency. Company NMLS ID: #1019941. For licensing information, go to: www.nmlsconsumeraccess.org. Additional licensing and disclosures: https://reversefunding.com/licensing. For CA consumers: For information about our privacy practices, please visit https://www.reversefunding.com/privacy. Licensed Mortgage Banker-NYS Department of Financial Services -in-state branch address 700 Corporate Blvd, Newburgh, NY 12550. RMF is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of NY can be facilitated through this site. RMF is an Equal Housing Lender and Equal Opportunity Employer.
Reverse Mortgage Funding (reversefunding.com) has 563 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Deborah W.
I recently completed my Reverse Mortgage, and I am very happy and relieved. I want to thank Karen White for her hard work throughout the process. She was always available to answer my questions. She was patient and encouraging when I was hesitant; and kept me updated throughout the entire process. Karen is consummate professional, and it was a pleasure to work with her. I give Karen White five stars, and would highly recommend her to friends and family. Thank you, Karen!
Reply from Reverse Mortgage FundingOct 29, 2021
Thank you, Deborah! We’ll be sure to pass along your positive comments to everyone who helped you.
DA
Daniel and M.
Karen White and Reverse Mortgage Funding
Just getting done with my Reverse Mortgage and my wife and I are super happy. This will help us out in our later years and let us enjoy our lives. I want to thank Karen White for all of her hard work helping us through the process. She has taken the time to answer all of our questions and there was many as we have never done something like this before. I thought it would be harder to get all the paper work right but she was always on top of it, letting us know what was needed. I give her five stars but wish it could be more. Thank you Karen White and Reverse Mortgage Funding for all that you have done for us.
Reply from Reverse Mortgage FundingOct 29, 2021
Thanks, Daniel and Mildred! We always aim to provide our customers with the most enjoyable experience possible.
GR
Guillermo R.
My experiences with Ed badrak
Hello. My name is Guillermo Romulo. I apologize for the very late response to write about my experiences with Mr. Ed Badrak. First, I want to say that I am a 69 years old deaf man. In the beginning, I made a few inquiries about a reverse mortgage. I only communicate via texts and emails. A nice gentleman, I forget his name, responded via email and introduced me to Mr. Ed Badrak. He is a very nice gentleman and was very patient with me to explain from start to finish about a reverse mortgage. He was with me every step of the process. He clarified things for me and he helped me to understand how things work. In the beginning, things went swimming well until I started having problems with the counseling. I had a very hard time getting someone to communicate with me via text messages and or email as I have my own cell phone and a small tablet. I was surprised that no one wants to text me. The response was always, "Call us by the telephone." I was perplexed why people won't do business using text messages. I was also surprised that businesses still use this antique TTY when almost everyone uses cell phones and tablets. Regardless, I let Mr. Ed Barack, know about my frustrations with trying so many times with many different counseling services. I gave up for a while. Mr. Ed Badrak was quick to understand my communication dilemma and how I put up with no one willing to contact me via texts. He tried his very best to help me find someone from counseling. It went on and off for the next few months. Until one day Mr. Ed Badrak found someone in the Riverside County. At first, I had trouble communicating with this guy. I am not a technical geek and I don't understand a lot of things going on in the Internet world. He suggested that I try something called text to speech and text to speech. For this, I went to visit a T-Mobile and to seek the help from a technician. Eventually, a few things were clarified for me and the technician showed me how it works. In the meantime, I kept Mr. Ed Badrak, informed. After a little trouble, the counseling guy and I, finally got to communicate using my cell phone. We texted forth and back and I answered his questions and a few other things. I was relieved that things went well. Mr. Ed Badrak returned to help me to complete the last steps of the process including a visit from a lady who asked me to sign and she certified a lot of paperwork. That brought closer to an end to the process and to getting myself accepted. The lady was very nice and understanding. Like I said, Mr. Ed Badrak was with me every step from start to finish. He is a very sympathetic and understanding gentleman with great patience to help me to understand things. I was happy to receive my reverse mortgage money and it gave me peace of mind. I am very grateful to Mr. Ed Badrak. I recommend him to anyone seeking his services. Mr. Ed Badrak, I thank you very much and I am grateful for everything you have helped me. Best wishes, Guillermo Romulo.
Reply from Reverse Mortgage FundingNov 1, 2021
Thank you, Guillermo! Stories like yours remind us how important it is to help today’s retirees live the lifestyle they deserve.
AP
Alfonso P.
My process with RMF only got so far as one phone call.
My process with RMF only got so far as a phone call with Chris Lee. He tried a sales routine to "qualify" me as a prospect who was ready to buy "right now". He wanted to know what kind for car my wife and I drive. What does that have to do with a reverse mortgage?
He apparently didn't like what he heard. I could not get a definitive set of numbers on which to make a decision. Other companies I've spoken with were happy to send me a breakdown on costs associated with different types of loans. He brushed me off saying "when you're ready to pull the trigger on a loan, call me". He can hold his breath for that call. There are too many customer focused competitors in this market place. I will not be wasting my time with RMF again.
JF
Joel F.
Larry McAnarney was exceptional
Larry McAnarney was exceptionally helpful throughout the entire process. I was fully prepared for the closing, which went smoothly in no small part because Larry had educated me and kept me informed. I would not hesitate to recommend Larry to anyone who is considering a reverse mortgage.
Reply from Reverse Mortgage FundingNov 1, 2021
Joel, we’re so glad to hear our team was helpful!
LM
Linda M.
I contacted Larry Macarney and my…
I contacted Larry Macarney and my questions were all answered in a professional and kind manner. I was very impressed and satisfied with all of my needs. I will refer him to anyone that needs their service.
Reply from Reverse Mortgage FundingNov 1, 2021
Thank you, Linda! We greatly appreciate your positive feedback.
JS
James S.
Excellent organization
Excellent organization. Phillip Miller was professional and a good communicator thru out the process. Highly recommend.
Reply from Reverse Mortgage FundingNov 1, 2021
Thank you, James! We greatly appreciate your positive feedback.
DB
Diane B.
Professional, friendly and helpful
RMF and specifically David Marsh were extremely helpful as we pursued refinancing our reverse mortgage. David responded in a timely and helpful fashion to all of our questions. He was mindful of our time. We appreciate all he and RMF did to help us.
Reply from Reverse Mortgage FundingNov 1, 2021
Hi, Diane. Thank you for telling us about your positive experience with RMF!