Excellent
Based on 563 reviews
Reverse Mortgage Funding4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.RMF is committed to — and recognized for — providing extraordinary customer service experience. Part of the reason for our consistently excellent customer service ratings is that we provide an experience that’s tailored to each individual. RMF is by your side throughout the entire process of your reverse mortgage loan or Home Equity Conversion Mortgage (HECM) loan.This material is not from HUD/FHA or any government agency and we are not acting on behalf of HUD/FHA or any government agency. Company NMLS ID: #1019941. For licensing information, go to: www.nmlsconsumeraccess.org. Additional licensing and disclosures: https://reversefunding.com/licensing. For CA consumers: For information about our privacy practices, please visit https://www.reversefunding.com/privacy. Licensed Mortgage Banker-NYS Department of Financial Services -in-state branch address 700 Corporate Blvd, Newburgh, NY 12550. RMF is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of NY can be facilitated through this site. RMF is an Equal Housing Lender and Equal Opportunity Employer.
Reverse Mortgage Funding (reversefunding.com) has 563 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
563 approved reviews, newest moderated first
Ed K.
Larry did a excellent job of keeping our loan moving forward during a very difficult loan transaction.
Reply from Reverse Mortgage FundingNov 1, 2021
Thank you, Ed! We greatly appreciate your positive feedback.
Consumer
Karen White was greatly helpful in explaining the loan process from the beginning to the end. During the process she took the time in teaching me how to use my computer for signing loan docs. Although my previous lender was slow in providing the closeout balance, Karen helped me in being patient until we got the information that was needed. She also checked with on a regular basis to keep me updated. I would highly refer to future clients.
Reply from Reverse Mortgage FundingNov 1, 2021
Thanks! We always aim to provide our customers with the most enjoyable experience possible.
Joseph L.
Carol Fischetti was our loan officer and must say that she was the BEST I have ever worked with. She was available anytime and went above and beyond to get the loan finalized and approved. Carmella & I appreciate the work she has done and will recommend her to anyone in need of her expertise. All the Best Joe
Reply from Reverse Mortgage FundingNov 1, 2021
Thank you, Joe and Carmella! We always aim to provide our customers with the most enjoyable experience possible.
Henry G.
I worked with Jason Margelefsky and David Marsh. Both were competent and helpful. The process requires an onerous collection of financial data. This process was facilitated by courteous guidance. The process moved forward at a reasonable pace to positive outcome.
Reply from Reverse Mortgage FundingNov 1, 2021
Henry, we’re so glad to hear our team was helpful!
Scott J.
Poor communication between client and lender. Way too long of a process. Disappointed with two appraisals. After the first was considered too high, we had to wait for a second to be scheduled, and completed. The first appraisal seemed thorough and took a little over an hour. The second left so many items unchecked, and took about twenty minutes. No attic inspection and no questions about the solar details, until a phone inquiry at a later time. Overall, not a very satisfying experience.
Al S.
After years of research and hesitation, we finally decided to get a reverse mortgage. After interviewing many other lenders, we were sure we would be best served by a lender that specialized exclusively in reverse mortgages only. Although there were others, we selected RMF because they had an excellent reputation as a national lender and they wouldn't sell our loan off to other banks or lenders for servicing. Our loan officer was Russ Sonnenborn who stayed in touch with us every step of the way. Very knowledgeable and professional. It was a pleasure working with Russ. We often heard horror stories about the reverse mortgage program, so we're happy we chose Reverse Mortgage Funding.
Richard H.
Great service. Very professional and friendly. I would highly recommend.
Herb T.
Phil was great. He was professional, smart, friendly, energetic and took care of all our issues. We truly enjoyed his service on our behalf.
