Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Monica P.
Great service from all the team. Fast and reliable. Mohamed Diaz, service manager walks the extra mile to guarantee your experience is nothing but very positive. Thank you!
Reply from Rick Case Automotive GroupApr 19, 2021
Thank you so much for choosing Rick Case Volkswagen, Monica! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
VM
The collision area was excellent. Their speed and attention to our need was very refreshing.
Reply from Rick Case Automotive GroupMar 25, 2021
Thank you so much for choosing Rick Case Honda Davie, VM! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Quincy
All good. Polite. Positive experience as expected.
Reply from Rick Case Automotive GroupMar 22, 2021
Thank you for providing us with feedback regarding your recent experience with our dealership, Quincy. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Davie Team
Elizabeth R.
I had problems with my battery. Justin did a great job taking care of the problem, my car was on time, and it was totally cleaned. Thanks Justin, excellent service.
Reply from Rick Case Automotive GroupMar 19, 2021
Hi Elizabeth! We’re happy to hear that we were able to meet your expectations and that Justin provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Volkswagen
NG
Went in for an oil change and as usual the service department tries to convince you that you need other unnecessary service, it’s very frustrating.
Reply from Rick Case Automotive GroupMar 19, 2021
Thank you for sharing your feedback, NG. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our service manager, Mark Warshefski, to discuss. He can be reached at [email protected] or (954) 415-3366. Sincerely, Rick Case Honda Davie
Jay
Julio was very helpful with service recommendations and getting my older SUV running great- almost like new!
Reply from Rick Case Automotive GroupMar 12, 2021
Hi Jay! We’re happy to hear that we were able to meet your expectations and that Julio provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie
Albert D.
Julio is a trustworthy service person I believe everything that he states about what is needed to be done with my 2 Honda’s He is a valuable asset to Rick Case Honda He is a wonderful honest man. I trust him and he makes my service experience wonderful.
Reply from Rick Case Automotive GroupMar 5, 2021
Hi Albert! We’re happy to hear that we were able to meet your expectations and that Julio provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie
C.Lange
From start to finish Mauricio was courteous and professional. Above all patient, always ready to answer any questions we had, and made the purchasing experience a pleasure. I would definitely recommend anyone to purchase a car from him and Rick Case VW.
Reply from Rick Case Automotive GroupMar 4, 2021
Hi there! We’re happy to hear that we were able to meet your expectations and that Mauricio provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Volkswagen
