Excellent
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Marina S.
Great service and informative!
Reply from Rick Case Automotive GroupMar 4, 2021
Thank you for taking the time to provide our dealership with feedback on your recent visit, Marina. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Volkswagen team!
Thomas
Car wasn’t even sanitized..... waited 20 mins to talk someone appointment was at 9:40 didn’t see someone till ten something saw ten guys standing around tho didn’t even do a complementary wash n vacuum worst severvice ever can’t lie!
Reply from Rick Case Automotive GroupMar 1, 2021
Hello Thomas! At your earliest convenience, please contact our service manager, Alberto Luaces, so we can correct the situation. He can be reached at [email protected] or (954) 903-5500, ext 5561. Thank you! Sincerely, the Rick Case Volkswagen Team
kilo K.
It’s was great experience roger was very help he took his time to walk me Thur all the steps and made sure I walk out of Rick case with the car I want and no surprise at the end which most dealerships do...
Reply from Rick Case Automotive GroupMar 1, 2021
Hi Kilo! We’re happy to hear that we were able to meet your expectations and that Roger provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie
chien T.
Better than the bmw service .feel like service advisor get you into a loaner in a flash one person gets it done before you know it
Reply from Rick Case Automotive GroupFeb 26, 2021
Thank you so much for choosing Audi Gwinnett, Chien! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Hanif M.
Great service - the really listened and helped fixing the issue
Reply from Rick Case Automotive GroupFeb 23, 2021
Thank you for the review, Hanif. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Audi Gwinnett Team
Eric
Danny Martinez and Jennifer Iturbide were a pleasure to work with. They were very professional, responsive and a pleasure to work with.
Reply from Rick Case Automotive GroupFeb 22, 2021
Hi Eric! We’re happy to hear that we were able to meet your expectations and that Danny and Jennifer provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Davie Team
Estadero La P.
Muy bueno el servicio
Reply from Rick Case Automotive GroupFeb 22, 2021
Gracias por tomarse el tiempo para compartir sus comentarios con nosotros, Estadero. Nos alegra que haya tenido una experiencia positiva y esperamos que vuelva pronto a visitar Rick Case Volkswagen.
Anthony A.
Straight to the point, helpful, and went over and beyond to get me the car of my dreams. Frank was top of line with his customer service prowess and overall knowledge about each Individual model I was shown.
Reply from Rick Case Automotive GroupFeb 22, 2021
Thank you so much for choosing Rick Case Volkswagen, Snthony! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
