Excellent
Based on 245 reviews
SmartCruiser.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
A.
Booked already several cruises with the friendly people at SmartCruiser.
Reply from SmartCruiser.comFeb 9, 2020
Thank you for your feedback. We really appreciate your loyalty and allowing us to plan your cruise vacations. We do our best to provide you with extra value and great service. We look forward to helping you plan your next cruise vacation.
Vantara
I am not very satisfied with your assistance. Not very friendly!
Reply from SmartCruiser.comFeb 9, 2020
Thank you for your feedback. We are disappointed to read we have not met your expectations. We pride ourselves on providing great service and value. Someone from our team will reach out to you directly.
David
Wonderful people ......great service. They have been scheduling my trips for many years and I couldn’t be more pleased.
Reply from SmartCruiser.comJan 29, 2020
Thank you for your feedback and your loyalty! We strive to provide you with great service and value. We are happy to know we are taking care of you. We look forward to helping you plan your next cruise vacation.
Robert P.
excellent customer service
Reply from SmartCruiser.comJan 29, 2020
Thank you for your feedback. Providing great service combined with excellent value is important to us. Thank you for allowing us to assist you with planning your cruise vacation. We'll be ready to help you plan your next one.
Roseann
Very pleasant and professional
Reply from SmartCruiser.comJan 29, 2020
Thank you for your feedback. We do our best to provide you with great service and excellent value. We appreciate the opportunity to work with you to plan your cruise vacations. We look forward to helping you plan your next one!
Golam M.
For cruise booking, I usually check price with my favorite cruise liner Holland America and also various agents, but always finally call my favourite agent and friend Bob Friedman to match or improve the best price available elsewhere, and then book my trip with him. And Bob is a wonderful guy, always patient with me and always tries to save my money. Right now, for my current fully paid booking, he is going to talk the cruise liner if I could get their very recent price drop.
Reply from SmartCruiser.comJan 29, 2020
Thank you for your feedback. We are happy to know that Bob does all he can to take care of you. Know that at Smartcruiser.com we strive to ensure our clients have the best available deals combined with great service. Thank you for your loyalty
glenn
Efficient, prompt and friendly. This is my fourth cruise booked through them.
Reply from SmartCruiser.comJan 29, 2020
Thank you for your feedback and loyalty! We are grateful for the opportunity to assist you with your cruise planning.
Jerry
I am very much pleased with the representative from Smart Cruiser. I found her to be polite ,helpful and professional.
Reply from SmartCruiser.comJan 17, 2020
Thank you for your feedback. We appreciate your kind words. We hope you'll reach out to us again when you are ready to plan your next cruise vacation.
