Connie S.
Great service!
Great service!
Reply from Smith Thompson Home SecurityNov 2, 2020
Appreciate your business!
Excellent
Based on 457 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For 42 Years now, Smith Thompson Security respects your freedom and your wallet. While other wireless companies lock you into contracts with high monthly fees and slow service, we want you to stay because you want to, not because you're forced to. That is our motivation to always serve your family with friendly, fast, and affordable alarm monitoring. We have never increased our $16.95 monitoring rate, ever! And we also offer the best flat rate of $ 29.95 for Home Automation Systems.
Smith Thompson Home Security (smiththompson.com) has 457 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
457 approved reviews, newest moderated first
Connie S.
Great service!
Reply from Smith Thompson Home SecurityNov 2, 2020
Appreciate your business!
J A.
Awesome company, love their incentives of getting a free month for paying upfront and they have always had quick responses if/when the alarm goes off.
Reply from Smith Thompson Home SecurityOct 27, 2020
That's right! We offer an optional annual payment plan where if you pay 11 months, we give you the 12th free! And if you cancel anytime, we simply refund the unused portion, so nothing to lose. Thanks for your business!
James B.
Our technician from Smith Thompson Home Security in Houston was very professional and walked me through the operations of the new security system, including the mobile app. I would recommend them for their low rate and professional services.
Reply from Smith Thompson Home SecurityOct 5, 2020
Thanks James, appreciate your business!
Wade S.
Smith Thompson Home Security has provided us excellent service, i would highly recommend them for your security and alarm monitoring service.
Reply from Smith Thompson Home SecurityOct 1, 2020
We appreciate your business!
Ashlee B.
Smith Thompson was very prompt. The work was completed and we were extremely satisfied. Customer service was excellent. Love the pest control service also. We used someone else with many problems. It only took Smith Thompson once to correct our problem.
Reply from Smith Thompson Home SecuritySep 25, 2020
Thank you so much for trying our pest control too!
Patricia K.
Great Company! Has always been very efficient in contacting us. Love that we can pay our bill on-line now. Thank You for your Service.
Reply from Smith Thompson Home SecuritySep 23, 2020
Thanks Patricia! Yes, the pay on line portal is getting better as well.
Robby S.
Reliable, prompt, and responsive. Been a customer over 5 years, never any issues
Reply from Smith Thompson Home SecuritySep 10, 2020
We really appreciate our long time customers! Thank you much!
Anita W.
I have been very pleased with Smith Thompson. I never leave home worried about someone breaking in to my home. Because I know this company will contact me immediately. We set off the alarm sometimes by mistake and they are calling one of our phone numbers to make sure that everything is ok asap. Their rates are cheap and I just love them.
Reply from Smith Thompson Home SecuritySep 8, 2020
Yes, our rates have been the same for over 42 years now. Thank you so much for your trust!