Morgan Office M.
GREAT FOR OUR BUSINESS
GREAT FOR OUR BUSINESS! It is very helpful for our busy business!!
Reply from Text RequestFeb 11, 2022
So glad that we have been able to help you and your busy schedule! Thank you for leaving a review.

Excellent
Based on 455 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Morgan Office M.
GREAT FOR OUR BUSINESS! It is very helpful for our busy business!!
Reply from Text RequestFeb 11, 2022
So glad that we have been able to help you and your busy schedule! Thank you for leaving a review.
Amy
I find the search to look up interactions with certain #s confusing and unreliable. I also find the service expensive, but reliable.
Reply from Text RequestFeb 7, 2022
Thanks for your review! Appreciate you taking the time. We're always working to make Text Request continually easier and more intuitive. Mind if we follow up to get the specifics of how to make searching best for you, and what's currently confusing?
Phil M.
We find the Text Request program and app the best way for us to quickly communicate with our customers. Customer texts come to both our office computer and the duty cell phone. So customer texts can be responded to quickly even after hours if needed. I cannot think of any way Text Request could be improved.
Reply from Text RequestFeb 7, 2022
Thank you so much for taking the time to leave us a review. We are so glad that it is meeting your day-to-day needs!
Jw
So easy for my teams to contact the office
Reply from Text RequestFeb 7, 2022
Thank you so much for leaving us a review
Julie
I have had two accounts created for me, both are not recognized. Very frustrating as a weekend RN Supervisor attempting to reach staff in bulk.
Reply from Text RequestFeb 7, 2022
Julie, thank you for sharing this. It looks like others in your organization are in and using Text Request like normal, so I'm not sure what the issue is at the moment. I'm sharing this with our Success and Support teams so they can get it straightened out for you ASAP. Let us know if there are other things we can do for you, too. Thanks again!
Laura
The system is easy to use, and gives notifications when the text is answered.
Reply from Text RequestFeb 7, 2022
Thank you so much for leaving a review!
Charlie
We are in contact with potential customers, current customers and potential employees. I love being able to use Text Request as a business owner because nobody needs to know my personal cell number. It's been VERY useful ever since Merry Maids incorporated it into our business. Thank you!!
Reply from Text RequestFeb 7, 2022
Hey Charlie, we are so happy that Text Request is working great for you!
Norma
Easy and convenient, but is there any way we can erase past text and contacts.
Reply from Text RequestFeb 7, 2022
Hello Norma, Thank you for leaving us a review. For help on erasing contacts please look here: https://help.textrequest.com/deleting-contacts