Anne
Easy to use
Easy to use; customer service is friendly and reliable.
Reply from Text RequestFeb 7, 2022
Thank you for leaving us a nice review Anne!

Excellent
Based on 455 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Anne
Easy to use; customer service is friendly and reliable.
Reply from Text RequestFeb 7, 2022
Thank you for leaving us a nice review Anne!
Tammy
Great service. Makes our job here much easier to contact our clients.
Reply from Text RequestFeb 7, 2022
So glad your jobs have been made easier with Text Request.
Mr. Handyman Of L.
So far Mr Handyman has been happy with the Text Request. Gene
Reply from Text RequestFeb 4, 2022
Glad to know you're having a good experience so far. Please reach out if anything ever comes up. Thank you, for leaving us a review.
Grace
Great service and an effective way to communicate with today's clients.
Reply from Text RequestFeb 4, 2022
Thank you for leaving us an honest review
Becky
love the app, it works great and is very user friendly and easy.
Reply from Text RequestFeb 4, 2022
Love that the app is working out for you. Thank you for taking the time to leave a review
GPL
I'm giving a star for the following: Pricing - competitive Ease of use - Easy to learn, teach and utilize Customer service - always good with decent response times I'm not giving a star for: Reporting - Needs to be more robust, include historic trends and visuals to understand deliverability Links -the link shortener works good but should generate a way to track hits to the website that are initiated through text
Reply from Text RequestFeb 4, 2022
Thanks for your review! Appreciate you taking the time, and breaking it down by category. For reporting, I'd like to dive deeper and see specifically what you'd need to make it most valuable. Mind if we reach out separately to talk through it? For link tracking, I can't share much publicly - yet - but we understand this need and are invested in solving it.
Lauren
Streamlined and efficient - great product! It has allowed us to better communicate with and serve our customers.
Reply from Text RequestFeb 4, 2022
So glad Text Request is helping you better communicate and engage with customers.
Josh
works well and easy to use.
Reply from Text RequestFeb 4, 2022
So glad our system is easy for you to use. Thank you for leaving us a review.